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Why Recurring Tasks Disappear from Microsoft To Do My Day and How to Fix It
Question details
The user needs to understand why completed recurring tasks fail to reappear in the My Day list and how to ensure proper task generation.
- Product
- Microsoft To Do
- Device & OS
- not provided
- Scenario
- Tracking daily workflow using recurring weekday tasks and expecting them to automatically generate and populate in the My Day view upon completion.
- Observed behavior
- Completed recurring tasks disappear entirely from the My Day view instead of automatically generating the next occurrence.
Ensure you have a stable internet connection so the Microsoft To Do app can properly synchronize with cloud servers, and verify you are logged into the correct Microsoft account across all devices.
Verify Recurrence Settings and App Synchronization
Check if the task recurrence is strictly set to weekdays and force the app to synchronize to bring back missing tasks.
Microsoft To Do's My Day view resets automatically every night. Recurring tasks might generate properly in their parent lists but fail to appear in My Day immediately, or synchronization delays might cause them to vanish entirely across platforms.
Navigate to the original list where the task was initially created. Do not rely solely on the 'My Day' view. Look for the next generated occurrence within the parent list.
Select the task to open the details pane. Click on 'Repeat' and confirm that it is set correctly to 'Weekdays' or your specific custom days.
In the desktop or mobile app, go to your account settings by clicking your profile picture and select 'Sync' to force the app to fetch the latest data from the server.
Log into the Microsoft To Do web application through your browser. If the tasks appear correctly on the web but not on the desktop app, the issue is likely a local caching or device synchronization problem.
Escalate to the Microsoft To Do Community
If tasks are completely lost and fail to generate next occurrences across all platforms, it may be an account-specific bug requiring Microsoft support.
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Frequently Asked Questions
Why does my task show up in its specific list but not in My Day?
In Microsoft To Do, the My Day list is designed to be a blank slate that resets every night. Newly generated occurrences of recurring tasks appear in their designated parent list, and you must manually add them to My Day using the daily suggestions panel.
How do I make a task repeat strictly on weekdays?
Click on your task to open the details pane, select 'Repeat', and choose 'Custom'. Select the days Monday through Friday, and save the settings. This ensures the task skips weekends.
Can reinstalling the Microsoft To Do app fix tasks disappearing?
Yes, if the issue stems from a corrupted local cache causing sync failures between your device and the server, logging out, uninstalling the app, and reinstalling the latest version can force a clean sync and often restores missing tasks.
