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How to Remove Windows Autofill Email Suggestions in Apps and Browsers
Question details
The user wants to remove an outdated Windows or Microsoft email suggestion that overlaps with their password manager popup during sign-in.
- Product
- Windows / Web Browsers
- Device & OS
- Windows
- Scenario
- Attempting to sign in to a website or application while a password manager is active.
- Observed behavior
- An outdated email address appears in an autofill popup that overlaps the password manager and cannot be removed via Windows Personal Information settings.
Identify exactly which web browser (e.g., Edge, Chrome) or application you are using when the unwanted email suggestion appears, as autofill data is stored individually by these programs rather than by Windows itself.
Clear Autofill Data in Your Web Browser
Since the popup is most likely triggered by your browser rather than Windows OS settings, deleting saved form data in your browser will remove the outdated email suggestion.
Web browsers maintain their own independent databases for saved personal information and form data. If disabling Windows settings did not work, the data is saved in the browser you are actively using.
Launch the web browser where the popup occurs (such as Microsoft Edge or Google Chrome) and click the three-dot menu icon in the top right corner to open Settings.
Look for the 'Profiles' or 'Autofill and passwords' section in the left sidebar menu.
Select 'Personal info' or 'Addresses and more', locate the outdated email address from the saved list, and click the trash can icon or select 'Delete' to remove it completely.
Remove Specific Email Suggestions Using Keyboard Shortcuts
You can often delete a specific saved email address directly from the login field without digging into the browser settings.
Clear Saved Credentials in Windows Credential Manager
If the popup occurs in a desktop app rather than a web browser, the outdated email might be saved in the Windows Credential Manager.
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Frequently Asked Questions
Why does a Microsoft email suggestion appear over my password manager?
Browsers and password managers often compete to fill login fields. If your web browser has an old email saved in its autofill data, it will display its own popup alongside or over your dedicated password manager extension.
Does disabling Windows Personal Information settings stop browser autofill?
No, Windows system settings for personal information do not control web browser autofill behavior. You must disable or clear the autofill data directly within the specific browser's settings (like Chrome or Edge).
How do I stop Microsoft Edge from asking to save my email addresses?
In Microsoft Edge, go to Settings > Profiles > Personal info, and toggle off the option for 'Save and fill custom info' to prevent it from prompting to save new email addresses and form data in the future.
