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How to Remove Old Skype Usernames from Copilot on Android

John Wilson Oct 9, 2026 869 views

Question details

The user needs to remove old, inactive Skype usernames that keep appearing as sign-in suggestions when using Microsoft Copilot on an Android device.

How to Remove Old Skype Usernames from Microsoft Copilot on Android

Product: Microsoft Copilot, Google Chrome
Device & OS: Android
Scenario: Signing into the Microsoft Copilot application or web interface on an Android smartphone.
Observed behavior: Previously used Skype usernames belonging to other people continue to display as autofill suggestions during the sign-in process, even after those users have signed out.

Before you start

Before clearing your browser's autofill data, make sure you remember the passwords for your active accounts, as this process will remove saved sign-in suggestions across all websites.

Solution 1Recommended

Clear Autofill Data and Browsing History in Google Chrome

Use this solution to remove old login credentials cached by your Android device's default browser, which supplies the autofill suggestions to the Copilot app.

Android applications often utilize your default browser's engine (usually Google Chrome) to handle login screens. As a result, Chrome's saved autofill data and login history carry over into the Copilot app. Clearing this data directly from Chrome will stop these old usernames from appearing.

Open Chrome Settings

Launch the Google Chrome app on your Android device, tap the three-dot menu icon in the top right corner, and select 'Settings'.

Access Privacy and Security

Scroll down and tap on 'Privacy and security', then select 'Clear browsing data'.

Select Autofill Data

Switch to the 'Advanced' tab at the top. Set the time range to 'All time'. Check the boxes for 'Autofill form data' and 'Saved passwords' (or 'Passwords and passkeys'). You may uncheck other options if you wish to keep your general browsing history.

Clear Data and Restart Copilot

Tap the 'Clear data' button at the bottom. Once finished, close Chrome, force close the Microsoft Copilot app, and reopen it. The old Skype usernames will no longer appear on the sign-in screen.

Clear Autofill Data and Browsing History in Google Chrome

Tip for Copilot Web Users: If you are using Copilot directly at copilot.microsoft.com in a mobile browser, these steps will also successfully remove the persistent sign-in suggestions.

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Frequently Asked Questions

Why do old Skype usernames keep appearing in the Copilot app?

Android apps like Copilot often use your phone's default browser engine (such as Google Chrome) to render web-based sign-in pages. Because of this, any usernames saved in your browser's autofill settings will automatically be suggested in the app.

Will clearing my autofill data delete my actual Skype account?

No. Clearing autofill data only deletes the locally saved username and password suggestions stored on your Android device. Your actual Skype or Microsoft account remains perfectly safe and active.

How do I stop Chrome from saving usernames in the future?

To prevent Chrome from saving future logins, open Chrome, go to Settings, tap on 'Password Manager' (or 'Passwords'), tap the Settings gear icon, and toggle off 'Offer to save passwords' and 'Auto Sign-in'.

What if the usernames still appear after clearing Chrome data?

If the names still show up, your Android device might be using a different default autofill service (like Google Password Manager or Samsung Pass). Go to your Android Settings, search for 'Autofill service', and clear the saved credentials from your active password manager.

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