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How to Send Microsoft Bookings Notifications to Multiple Emails
Question details
The user wants to send appointment notifications to multiple customer email addresses in Microsoft Bookings and needs a way to request this feature.
- Product
- Microsoft Bookings
- Device & OS
- not provided
- Scenario
- Creating an appointment and needing to notify multiple clients or participants simultaneously.
- Observed behavior
- Microsoft Bookings currently only accepts a single customer email address per appointment, preventing built-in notifications from reaching multiple recipients.
Ensure you have your Microsoft 365 account credentials handy to log into the feedback portal and your Bookings dashboard.
Submit a Feature Request to the Microsoft Bookings Team
Since Microsoft Bookings natively restricts the customer email field to a single address, the official resolution is to submit a feature request to the product team.
Currently, Microsoft Bookings does not support adding multiple customer email addresses natively. Feedback submitted through the official portal is routed directly to the relevant product teams for future updates and feature implementations.
Navigate to the official Microsoft Bookings Feedback Portal using your web browser.
Write a clear and detailed description of your requirement to send appointment notifications to multiple customer emails.
Click the submit button to send your feedback directly to Microsoft for review by the product development team.
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Frequently Asked Questions
Can I add multiple emails separated by a comma in Bookings?
No, the customer email field in Microsoft Bookings validates for a single email address only. It will display an error if you attempt to add multiple addresses separated by commas or semicolons.
Is there a CC or BCC field in Microsoft Bookings?
Currently, Microsoft Bookings does not offer CC or BCC fields in the customer information section when booking an appointment.
Can I use Power Automate to email multiple customers?
Yes, as a workaround, you can create a Power Automate flow that triggers when a new Bookings appointment is created, allowing you to send custom email notifications to a predefined list of additional addresses.
