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How to Stop Microsoft Bookings from Adding a Zoom Link
Question details
The user wants to stop Microsoft Bookings from automatically adding Zoom links to scheduled appointments and reminder emails.
- Product
- Microsoft Bookings
- Device & OS
- not provided
- Scenario
- Managing online meeting options and calendar invitations for specific services.
- Observed behavior
- A Zoom link is unexpectedly added for the first room and in reminder emails, even when online meeting options and calendar invitations are explicitly disabled in the settings.
Verify your current Microsoft Bookings configuration and ensure that the 'Add online meeting' toggle is completely turned off for the specific service you are troubleshooting.
Verify Service and Staff Online Meeting Settings
Double-check that the online meeting option is disabled across both the service and individual staff configurations to prevent auto-generated links.
Sometimes, individual staff calendar settings or default service configurations can override your general preferences, causing Zoom or Teams links to appear unexpectedly.
Log in to Microsoft Bookings and navigate to the 'Services' tab on the left-hand menu.
Select the specific service that is generating the unwanted Zoom links and click the 'Edit' button.
Ensure the 'Add online meeting' toggle is switched to the off position, then save your changes.
Go to the 'Staff' tab, select the assigned staff members, and verify that their individual Outlook or Zoom integrations are not set to automatically add meeting links to all calendar events.
Report the Issue to the Microsoft Bookings Community
Since this is a known behavioral bug where links are added despite settings being disabled, reaching out to Microsoft engineers is the most effective resolution step.
Switch to WPS Office for a Seamless Productivity Experience
While you use Microsoft Bookings for scheduling, you can handle all your document, spreadsheet, and presentation needs efficiently with WPS Office. It provides a lightweight, user-friendly alternative to heavy office suites without sacrificing functionality.
Frequently Asked Questions
Why is an online meeting link still appearing after I disabled it in Microsoft Bookings?
This can happen due to caching issues, an overriding setting at the individual staff's calendar level, or a known backend glitch within Microsoft Bookings that requires investigation by Microsoft support.
How do I remove the Zoom integration from my Microsoft 365 account?
You can remove the Zoom add-in by navigating to your Outlook calendar, accessing 'Get Add-ins' or 'Manage Add-ins', locating Zoom, and selecting 'Remove'.
Can I customize the reminder emails in Microsoft Bookings to remove links?
Yes, you can edit the customized email reminders under the specific service settings in Bookings. However, if the system is forcefully appending the link due to a bug, manual removal in the template might not stop it from appearing at the bottom of the automated email.
