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How to Upload a File Larger Than GCash’s 100 MB Limit

Amos Gikunda Sep 30, 2026 869 views

Question details

The user needs to submit a file to GCash that exceeds the platform's strict 100 MB file-size maximum.

How to Upload Files Over the 100 MB Limit to GCash

Product: GCash
Device & OS: not provided
Scenario: Submitting necessary documents, media, or verification files to GCash customer service or application forms.
Observed behavior: The file upload fails, is blocked, or is rejected by the system because the file size is strictly capped at 100 MB.

Before you start

Check your file's properties to confirm its exact size and format (e.g., PDF, MP4, JPEG), which will help you choose the best method for reducing its size.

Solution 1Recommended

Compress the File Before Uploading

Reducing the file size is the most direct way to ensure it meets GCash's requirements without relying on external links.

If you are submitting document files (like PDFs) or media files, their sizes can often be drastically reduced without losing readability. Compressing the file allows you to use the standard GCash upload form without errors.

Check current file properties

Right-click your file (or long-press on mobile) and select 'Properties' or 'Get Info' to see how much data needs to be compressed to get under 100 MB.

Compress document files

If the file is a PDF, use a PDF compressor software to lower the document quality slightly for a massive size reduction.

Compress media files

If the file is a video or high-resolution image, use a free online media compressor or export the video at a lower resolution (e.g., 720p or 480p).

Re-upload the compressed file

Once your newly saved file is verified to be under 100 MB, return to the GCash portal and attempt the upload again.

Tip: If you have multiple files causing you to exceed the limit, try uploading them one at a time if the form allows multiple submissions.

Solution 2

Use a Cloud Storage Link

If the file cannot be compressed under 100 MB, upload it to a cloud service and share the link with GCash support.

Solution 3

Contact GCash Support for Alternative Channels

Reach out directly to GCash to request an alternative email or secure drop link for large file submissions.

Easily Compress Documents

Compress Large Documents for GCash Uploads Using WPS Office

If you are trying to upload a large PDF, Word document, or presentation to GCash, WPS Office provides built-in tools to significantly reduce file sizes without losing quality, helping you bypass the 100 MB limit instantly.

1. Open your document: Launch WPS Office and open the large PDF or document you need to compress.
2. Access the compression tool: Navigate to the 'Tools' tab on the top ribbon and select 'Compress PDF' or 'Reduce File Size'.
3. Select compression level: Choose your desired compression tier, keeping an eye on the estimated final file size to ensure it drops below 100 MB.
4. Compress and save: Click 'Compress', save the newly optimized document to your device, and successfully upload it to GCash.

Built-in PDF compression to quickly reduce file sizes for easy uploadingHighly compatible with Microsoft Office formats (Word, Excel, PowerPoint)Lightweight and completely free to download and useExport image-heavy documents to lower-resolution PDFs optimized for the web

Frequently Asked Questions

Why does GCash limit file uploads to 100 MB?

GCash imposes a 100 MB upload limit to manage server storage efficiently, ensure faster loading and processing times for support tickets, and prevent their systems from being overwhelmed by excessively large media files.

Can I upload a ZIP file to GCash to save space?

This depends on the specific GCash form or portal you are using. Generally, standard formats like PDF, JPG, and PNG are preferred for security reasons. If ZIP is not accepted by the form, you will need to compress the individual files directly or use a cloud link.

How do I check the size of my file on a mobile device?

On Android, open your File Manager app, long-press the file in question, and tap 'Details' or 'Properties'. On iOS, open the Files app, long-press the document or media file, and select 'Get Info' to view its exact size.

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