How to Fix Adobe Send File Upload Limit and PDF Pack Errors
Question details
Users encounter an upload error when trying to send multiple PDF files exceeding 100 MB and need clarification on Adobe Send and PDF Pack compatibility.

- Product
- Adobe PDF Pack and Adobe Send
- Device & OS
- not provided
- Scenario
- Attempting to send multiple large PDF files larger than 100 MB using Adobe services.
- Observed behavior
- An upload error occurs that prevents the files from being sent, causing confusion about subscription capabilities.
Verify the total combined size of your PDF files and ensure you are connected to a stable internet network before attempting the upload again.
Use Adobe Send Web Service and Verify Account Limits
Bypass local application glitches by utilizing the online Adobe Send service and confirming your file size constraints.
Adobe Send is a core feature included within Document Cloud Services and is fully accessible to Adobe PDF Pack subscribers. Sometimes, desktop application glitches can trigger false upload limits when dealing with larger files.
Open your web browser and navigate to the Adobe Document Cloud web interface.
Sign in using your Adobe PDF Pack account credentials.
Access the 'Adobe Send' tool directly from the web dashboard and attempt to upload your PDF files.
If the error persists, review your specific subscription tier settings to verify individual file size limitations and total account storage limits.

Compress and Share Large PDFs with WPS Office
Avoid restrictive file upload limits by using WPS Office. With its powerful built-in PDF compressor and integrated WPS Cloud sharing, you can easily shrink file sizes and share large documents without encountering upload errors.
- 1. Open the PDF: Launch WPS Office and open your large PDF file.
- 2. Compress the File: Navigate to the 'Tools' tab and select 'Compress' to reduce the overall PDF file size.
- 3. Save to Cloud: Save the compressed PDF directly to your local drive or upload it to WPS Cloud.
- 4. Share via Link: Click the 'Share' button in the top right corner to generate a secure link and easily send the file to your recipients without size limits.

Frequently Asked Questions
Is Adobe Send included in my PDF Pack subscription?
Yes, Adobe Send is part of Adobe's Document Cloud Services and is fully included and available for use with your PDF Pack subscription.
Why am I getting an error when uploading PDFs over 100 MB?
This error usually occurs because the combined size of the files exceeds the upload limit set by your current subscription tier, or there is a synchronization issue with your desktop client.
How can I send PDF files larger than 100 MB?
You can bypass the upload error by compressing your PDF files before sending, splitting the files into multiple smaller batches, or using a cloud storage link to share the files instead of direct attachments.




