PDF Conversion Issues

Fix Acrobat Pro 9 Distiller Not Working on macOS High Sierra

Anum MushtaqAnum Mushtaq Oct 28, 2026 869 views

Question details

The user is unable to use Acrobat Pro 9 Distiller to create PDFs because the application and its printer components are unsupported on modern Mac operating systems.

Fixing Acrobat Pro 9 Distiller Issues on macOS High Sierra
Product
Adobe Acrobat Pro 9
Device & OS
macOS High Sierra
Scenario
Creating or converting documents into PDF format using Adobe Distiller or the Adobe PDF Printer.
Observed behavior
Acrobat Pro 9 Distiller fails to function and the Adobe PDF Printer is completely missing from the system printers list.
Before you start

Verify your exact macOS version from the Apple menu. Apple dropped support for the underlying architecture required by the Adobe PDF Printer after macOS 10.7 (Lion), making Acrobat Pro 9 permanently incompatible with High Sierra.

Solution 1Recommended

Use the Built-in macOS 'Save as PDF' Feature

macOS includes a native PDF creation tool built directly into the print dialog, allowing you to bypass the need for Acrobat Distiller completely.

Since the virtual Adobe PDF Printer is no longer supported on High Sierra, utilizing Apple's built-in print-to-PDF functionality is the fastest and most reliable workaround. This method works universally across almost all Mac applications.

1
Open the Print Dialog

Open the document you want to convert to PDF in its native application and press Command + P on your keyboard to open the print menu.

2
Select Save as PDF

Locate the 'PDF' dropdown menu button at the bottom-left corner of the Print dialog box, click it, and select 'Save as PDF'.

3
Save the Document

Enter a name for your new PDF file, choose your desired destination folder, and click the 'Save' button.

Use the Built-in macOS 'Save as PDF' Feature
Universal Compatibility: This method does not require any additional software installations and is maintained by Apple in all modern macOS updates.
Free PDF Conversion Tool

Easily Create and Convert PDFs with WPS Office for Mac

Instead of struggling with outdated software like Acrobat Pro 9 Distiller, use WPS Office to instantly export your documents, spreadsheets, and presentations directly to PDF on macOS.

  1. 1. Open Document in WPS Office: Launch WPS Office on your Mac and open the text document, spreadsheet, or presentation you wish to convert.
  2. 2. Access the Export Tool: Click on the 'Menu' button in the top ribbon, or navigate to the 'Tools' tab, and click on 'Export to PDF'.
  3. 3. Configure PDF Settings: In the prompt that appears, adjust the save location, page range, and export quality according to your requirements.
  4. 4. Generate the PDF: Click 'Export' to instantly process and save your file as a high-quality PDF document.
Export directly to PDF natively without configuring complex virtual printers.Fully compatible with Microsoft Word, Excel, and PowerPoint formats (DOCX, XLSX, PPTX).Lightweight, fast software optimized for macOS High Sierra and all newer Apple operating systems.Includes built-in tools for editing, annotating, and merging PDF documents.
microsoft office alternative - wps office

Frequently Asked Questions

Why did the Adobe PDF Printer disappear after I updated my Mac?

Apple changed its core printing architecture and tightened security standards starting with macOS 10.7 (Lion). This change rendered the Adobe PDF Printer component used in older Acrobat versions incompatible, causing it to be permanently removed from newer macOS versions like High Sierra.

Can I run Acrobat Pro 9 in compatibility mode on macOS High Sierra?

No, macOS does not offer a backwards compatibility mode for deprecated printing architectures. Adobe Acrobat Pro 9 is considered end-of-life and its Distiller and PDF printer features will not function on High Sierra.

Is there a free alternative to Acrobat Distiller for converting Word files to PDF on Mac?

Yes, you can use the native 'Save as PDF' option found in the Mac print dialog (Command + P). Alternatively, you can use free office software like WPS Office, which features a dedicated, one-click 'Export to PDF' button built right into the interface.