Fix Adobe Acrobat DC Mac Installation Errors DW003 and DW006
Question details
The user needs to resolve installation errors that occur when attempting to install Adobe Acrobat DC on a Mac computer.
- Product
- Adobe Acrobat DC
- Device & OS
- macOS
- Scenario
- Installing Adobe Acrobat DC via the Apple package installer.
- Observed behavior
- The Apple package installer fails to install the Acrobat payload, displaying error codes DW003 and DW006.
Ensure you are logged into your Mac using an administrator account and verify that you have sufficient free disk space on your hard drive before attempting the installation again.
Perform Standard Installation Troubleshooting
Resolve common Mac installation blockers by restarting the system, downloading a fresh installer file, and verifying basic permissions.
Often, temporary system glitches or a corrupted download can trigger DW003 and DW006 errors during the Apple package execution.
Click the Apple logo in the top-left corner of your screen and select 'Restart' to clear any temporary system conflicts or background processes that might be interfering.
Delete your previously downloaded installation file. Go to the official Adobe website, log into your account, and download a completely new Acrobat DC installer.
Locate the new installer in your Downloads folder, double-click it, and follow the on-screen prompts. Ensure you provide your Mac Administrator password when prompted to authorize the installation.
Verify and Fix Sudoers File Permissions
Incorrect permissions on the /etc/sudoers file can cause Apple package installer failures. Ensure they are set strictly to their default values.
Try WPS Office for Your PDF Needs on Mac
If Adobe Acrobat DC fails to install or feels too heavy for your Mac, WPS Office provides a free, lightweight, and fully integrated PDF editor alongside its word processing, spreadsheet, and presentation tools. It runs smoothly on macOS with zero complex installation errors.
- 1. Download the installer: Visit the official WPS Office website on your Mac and click the 'Free Download' button.
- 2. Install WPS Office: Open the downloaded .dmg file and simply drag the WPS Office icon into your Applications folder.
- 3. Open and edit PDFs: Launch WPS Office from your Launchpad, open your PDF document, and start editing, annotating, or converting your file immediately.
Frequently Asked Questions
What causes Adobe Acrobat installation errors DW003 and DW006 on Mac?
These errors occur when the built-in Apple package installer fails to execute the Acrobat payload. This is most often due to corrupted installer files, insufficient disk space, inadequate administrator permissions, or altered core system files like the sudoers file.
Where can I find the Adobe installation logs on my Mac?
You can locate Adobe installation logs by opening the built-in Console app on your Mac or by navigating to '/Library/Logs/Adobe/Installers/' using Finder. Reviewing these logs can help pinpoint exactly which package triggered the installation failure.
Is it safe to change the /etc/sudoers file permissions on macOS?
Modifying the sudoers file is generally discouraged because it can impact your Mac's security and core functionalities. It should only be done if permissions were previously altered incorrectly. The correct default permissions must be strictly maintained as System: Read & Write, wheel: Read Only, and everyone: Read Only.
