PDF Conversion Issues

Fix Thai Characters Garbled When Converting Word to PDF

Kushani NimanthikaKushani Nimanthika Nov 3, 2026 868 views

Question details

The user needs a way to convert a Word document containing Thai text to PDF without the characters becoming corrupted or garbled.

How to Fix Garbled Thai Characters When Converting Word to PDF
Product
Microsoft Word
Device & OS
not provided
Scenario
Converting a document with Thai language text to PDF using the Adobe Acrobat PDFMaker add-in.
Observed behavior
Thai characters appear corrupted in the resulting PDF, while other Asian languages convert correctly, due to Thai not being listed in Acrobat's PDF language options.
Before you start

Ensure that the Thai fonts used in your original document are fully installed on your system and allow font embedding to prevent the system from substituting unsupported fonts during conversion.

Solution 1Recommended

Use the Built-in Save As PDF Feature

Bypassing the Acrobat PDFMaker add-in and using the native export tool often preserves complex scripts like Thai perfectly.

The Acrobat PDFMaker add-in sometimes struggles with language encodings that are not explicitly listed in its language options. Using Microsoft Word's native PDF creation engine bypasses this plugin and ensures the document is rendered exactly as it appears on your screen.

1
Open the Document

Launch Microsoft Word and open the document containing the Thai characters.

2
Access the Save Menu

Click on the 'File' tab in the top left corner of the application.

3
Select Save As

Click on 'Save As' from the left sidebar and choose your destination folder.

4
Change File Type

In the 'Save as type' dropdown menu, select 'PDF'.

5
Save the PDF

Click the 'Save' button to generate the PDF and verify that the Thai text displays correctly.

Use the Built-in Save As PDF Feature
Font Embedding Settings: If you still encounter issues, click 'Options' in the Save As dialog before saving, and ensure that the option to embed fonts or 'Bitmap text when fonts may not be embedded' is enabled.
Seamless Document Conversion

Convert Word to PDF Flawlessly with WPS Office

WPS Office features a powerful, built-in Word-to-PDF converter that natively supports complex scripts and Thai characters without needing external plugins. It effortlessly preserves your document's layout and font formatting.

  1. 1. Open your Document in WPS Writer: Launch WPS Office and open your Word document containing the Thai text.
  2. 2. Access Export Options: Navigate to the 'Menu' or select the 'Tools' tab at the top of the interface.
  3. 3. Select Export to PDF: Click on the 'Export to PDF' button to open the conversion settings.
  4. 4. Export and Save: Confirm your save location and click 'Export' to generate a PDF with perfectly preserved Thai characters.
Native support for Thai and other complex script fonts.Seamless compatibility with Microsoft Office document formats (.docx, .doc).Built-in PDF conversion tools without requiring Adobe Acrobat.Free, lightweight, and easy to navigate with a familiar interface.
microsoft office alternative - wps office

Frequently Asked Questions

Why does PDFMaker scramble Thai text but not other Asian languages?

Adobe's PDFMaker relies on specific language packs and settings for font encoding. Because Thai is sometimes omitted from Acrobat's default language options, the add-in fails to interpret the font encoding correctly during conversion, resulting in garbled text.

Do I need to install special Thai fonts to fix this?

It is highly recommended to use standard, embeddable Thai fonts (such as Tahoma, Cordia New, or Angsana New). If you use a custom or restricted font that does not allow embedding, the PDF converter will substitute it with a default font, which may cause display errors.

Can I fix a PDF that already has garbled Thai text?

Unfortunately, once the text is corrupted during the PDF generation process, the data is lost and cannot be easily reversed or edited back into readable Thai. You will need to reconvert the original Word document using the native 'Save As PDF' method or WPS Office.