How to Find the Request Signatures Tool in Acrobat After an Update
Question details
The user is trying to find the controls for assigning recipients and placing signature fields, which appear to be missing from the Fill & Sign interface following an Adobe Acrobat update.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- The user needs to send a PDF document to multiple recipients for digital signing and assign specific signature fields to each person.
- Observed behavior
- The advanced recipient assignment and field placement controls are no longer visible within the standard Fill & Sign tool.
Ensure you are using Adobe Acrobat Pro and are logged into an account with Adobe Sign entitlements, as standard versions do not include advanced signature routing features.
Use the Dedicated Request Signatures Tool
Adobe has separated the advanced recipient routing functions from the local Fill & Sign feature into a dedicated Request Signatures tool.
In recent Acrobat updates, standard form filling (adding your own signature) remains in Fill & Sign, while assigning signature fields to other people is now managed through the Request Signatures tool (powered by Adobe Sign).
Launch Adobe Acrobat Pro and click on the 'Tools' tab located at the top left of the main interface.
Scroll down through the tools menu until you find the section labeled 'Forms & Signatures'.
Click on the 'Request Signatures' tool. Depending on your update version, this icon may display a blue tooltip banner labeled 'Featured'.
Follow the on-screen workflow to enter your recipients' email addresses, then use the authoring environment to drag and drop designated signature fields for each person.
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Frequently Asked Questions
What is the difference between Fill & Sign and Request Signatures in Acrobat?
Fill & Sign is intended for filling out forms and adding your own personal signature to a document locally. Request Signatures is an advanced routing tool used to send documents to external recipients, allowing you to assign specific signature and data fields to different people.
Why can't I find the Request Signatures tool in my Acrobat version?
The Request Signatures tool requires an active Adobe Acrobat Pro subscription with Adobe Sign entitlements. If you are using Acrobat Standard, the free Acrobat Reader, or are not logged into your Adobe account, this tool will not be available.
Can I revert my Acrobat layout to find the old Fill & Sign controls?
No, you cannot permanently revert to older software layouts once Acrobat is updated. However, you can use the 'Find tools' search bar at the top right of the Acrobat interface and type 'Request Signatures' to quickly locate the relocated features.
