How to Fix Acrobat Error Combining PNG or JPG into PDF
Question details
The user is unable to merge PNG or JPG image files into a single PDF document using Adobe Acrobat due to a processing error.

- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Combining multiple image files (PNG, JPG) into a unified PDF document.
- Observed behavior
- Acrobat displays the message "Error during processing (file skipped)" and fails to process PNG or JPG images, even though EPS files process normally.
Ensure your PNG and JPG files are saved locally on your computer's hard drive rather than on a network or cloud drive, and verify that the files are not corrupted by opening them in a standard image viewer.
Update Acrobat and Simplify File Names
Running the latest version of Acrobat and testing with basic, locally stored files resolves most image-processing errors.
Network latency, complex file paths, or outdated software components often cause Acrobat's image processing engine to fail and skip files.
Open Adobe Acrobat, go to the "Help" menu, and select "Check for Updates" to install the latest available release.
Rename your PNG or JPG files using simple alphanumeric characters without spaces or special symbols.
Copy the images directly to your local Desktop or Documents folder instead of accessing them from an external or network drive.
Restart your computer, open Acrobat, and attempt to combine the renamed local files into a PDF again.

Run the Built-In Repair Tool
If configuration files or application components are damaged, repairing the installation can restore normal PDF conversion capabilities.
Verify Image Dimensions and Color Profiles
Acrobat may skip files if they contain unsupported color profiles or exceedingly large pixel dimensions.
Combine PNG and JPG to PDF Instantly with WPS Office
If Acrobat continues to display processing errors, you can easily combine your image files into a high-quality PDF using WPS Office. It provides a built-in, seamless tool to merge pictures into a single document without formatting issues or skipped files.
- 1. Open WPS Office: Launch the WPS Office desktop application and select the "PDF" tab from the main workspace.
- 2. Select Picture to PDF: Click on the "Picture to PDF" feature located within the PDF tool menu.
- 3. Add your images: Drag and drop your PNG or JPG files into the conversion window, arrange them in your preferred order, and click "Convert" to generate your combined PDF.

Frequently Asked Questions
Why does Acrobat skip my JPG files when creating a PDF?
Acrobat often skips files during processing if the image has a non-standard color profile, contains special characters in its filename, or is being accessed from a disconnected or slow network drive.
Is there a limit to the image size I can combine in Adobe Acrobat?
While there is no strict pixel limit, extremely high-resolution images or files with massive physical dimensions can cause Acrobat's processing engine to time out or fail, resulting in a skipped file error.
Does reinstalling Acrobat fix the "Error during processing" message?
Reinstalling does not always fix this issue if the root cause lies in leftover application configuration data or the image files themselves. Using the "Repair Installation" option is usually a more effective first step.




