How to Fix Acrobat X Pro Configuration Error 1 on macOS High Sierra
Question details
User is experiencing Configuration Error 1 when trying to launch Acrobat X Pro on macOS High Sierra 10.13.5.
- Product
- Adobe Acrobat X Pro
- Device & OS
- macOS High Sierra 10.13.5
- Scenario
- Launching the application after a minor operating system update.
- Observed behavior
- The application fails to start and displays 'Configuration Error 1'.
Check your macOS version and ensure you have administrative privileges before attempting configuration fixes or software updates.
Upgrade to a Supported PDF Application
Acrobat X Pro is not officially supported on macOS High Sierra. Upgrading is the most secure and reliable fix.
Acrobat X was designed for older Mac OS versions (10.5 to 10.9). Because it is no longer supported by Adobe, minor operating system updates can cause the software to break permanently. Upgrading to a modern PDF solution is highly recommended.
Use the official uninstaller tool or drag the application to the Trash to remove the unsupported version from your Mac.
Consider upgrading to a current version like Acrobat Pro DC, Acrobat 2017, or a modern alternative like WPS Office.
Download the installer for your chosen software and follow the on-screen prompts to complete the installation on your macOS.
Apply Creative Suite Configuration Error Fixes
Attempt to fix the error by repairing the Adobe PCD and SLStore folders, though success is not guaranteed on unsupported operating systems.
Edit and Manage PDFs Seamlessly with WPS Office
If your older PDF software is no longer supported on your Mac, WPS Office provides a lightweight, free, and highly compatible alternative. It includes a powerful built-in PDF editor that works flawlessly on modern operating systems, offering a familiar UI and seamless migration.
- 1. Download WPS Office: Visit the official WPS website and download the macOS installer.
- 2. Install the application: Open the downloaded package and follow the instructions to install WPS Office on your Mac.
- 3. Open your PDF: Launch WPS Office, click 'Open', and select your PDF file to start viewing or editing immediately.
Frequently Asked Questions
Why did Acrobat X Pro stop working after a minor macOS update?
Acrobat X Pro was designed for older Mac OS versions (10.5 to 10.9). Minor updates in newer systems like High Sierra can change system libraries or permissions, causing unsupported software to break.
Can I fix Configuration Error 1 without upgrading my software?
You can try adjusting the permissions of the Adobe PCD and SLStore folders in your Library. However, because Acrobat X is not compatible with High Sierra, these fixes may only be temporary or might not work at all.
Is it safe to continue using Acrobat X Pro?
No, Adobe has ended support for Acrobat X, meaning it no longer receives security patches. Using it on modern operating systems poses a security risk to your device and data.
What are the best alternatives to Acrobat X for Mac users?
You can upgrade to a newer version like Acrobat Pro DC, or switch to a comprehensive office suite like WPS Office, which includes robust PDF viewing and editing tools for free.
