How to Fix 'On Behalf Of' Comments in Acrobat Shared Reviews
Question details
Users are experiencing comments in Adobe Acrobat shared reviews being incorrectly attributed to other reviewers with an 'on behalf of' label.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Participating in or initiating a shared PDF review where comments are already present or being added before sending.
- Observed behavior
- Comments are displayed with 'On Behalf Of' text, attributing ownership incorrectly to another reviewer.
Ensure you have the latest version of Adobe Acrobat installed and that you are logged into your correct Adobe account before adjusting the reviewing preferences.
Disable the 'On Behalf Of' Reviewing Preference
Adjusting the built-in reviewing preferences is the most effective way to prevent Acrobat from attributing comments to the wrong user.
When you add comments before sending a shared review or take ownership of existing comments, Acrobat may append 'on behalf of' to the author name. Disabling this setting stops the behavior for future comments.
Launch Adobe Acrobat, click on the 'Edit' menu at the top, and select 'Preferences' (or press Ctrl+K on your keyboard).
In the Preferences dialog box, select 'Reviewing' from the Categories list on the left pane.
Under 'Shared Review Options', locate and uncheck the box for 'Show “On Behalf Of” text in comment when user takes ownership of comments in a shared review'.
Click 'OK' to save your changes, then close and reopen the shared review document to ensure the settings are applied.
Close and Reopen the Shared Review
If a new reviewer first accesses the document and sees incorrect attribution, refreshing the document session can sometimes resolve the display error.
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Frequently Asked Questions
Why does Acrobat say I am commenting 'on behalf of' someone else?
This occurs when you take ownership of existing comments or add comments before a shared review is fully initiated. Acrobat tries to maintain version control, resulting in the 'on behalf of' label.
Will changing the Reviewing preferences fix previously made comments?
No, changing the shared review preferences will only prevent the 'On Behalf Of' text from appearing on future comments. Existing comments will likely retain their previous attribution.
How do I remove the 'On Behalf Of' text from an existing comment?
To fix existing comments, you need to delete the incorrectly attributed comment and re-add it after you have disabled the 'On Behalf Of' setting in the Preferences menu.
Can other reviewers see the 'On Behalf Of' text on my comments?
Yes, if the comments are published to the shared review with that attribution, other reviewers will see the 'On Behalf Of' text next to your name.
