How to Hide Signer Email Addresses in Adobe Sign History
Question details
The user wants to hide or restrict the display of signer email addresses in the agreement history of Adobe Sign to protect participant privacy from other signers.
- Product
- Adobe Sign
- Device & OS
- not provided
- Scenario
- Managing agreement history and participant privacy after a document is distributed for signatures.
- Observed behavior
- The agreement history displays the email addresses of all participants to every other signer, exposing potentially sensitive contact information.
Keep in mind that altering agreement history visibility requires Adobe Sign administrator privileges, and complete anonymity might not be legally compliant for certain binding audit trails.
Review Adobe Sign Administrator Privacy Settings
Check your account-level privacy and agreement settings, or consult the Adobe Acrobat Sign community for platform-specific configurations.
Signing-history visibility and participant details are controlled server-side by Adobe Sign, rather than the local Acrobat desktop application.
Because e-signatures require strict audit trails, ensuring complete compliance may mandate that some participant information remains visible.
Log in to your Adobe Sign account with Administrator credentials and navigate to the Account tab.
Go to Global Settings or Privacy Settings in the administrative dashboard to look for options regarding participant visibility and audit report configurations.
If the required privacy setting is not natively available in your tier, post your specific workflow requirement in the official Adobe Acrobat Sign community forum to get guidance from Adobe experts.
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Frequently Asked Questions
Why does Adobe Sign show email addresses in the audit report?
Adobe Sign includes email addresses to provide a legally binding and verifiable audit trail, ensuring that all actions taken on a document can be authenticated and traced back to specific individuals.
Can I hide signer emails using the Adobe Acrobat desktop app?
No, agreement history and audit trail visibility are controlled entirely by the Adobe Sign server-side settings, not the local Acrobat desktop software.
Are there workarounds to protect signer privacy in group agreements?
You can explore using separate bulk agreements (such as the Mega Sign feature) where each signer gets an individual copy, preventing them from seeing the email addresses of other signers on the distribution list.
