Other PDF Issues

How to Restore the Auto-Tag Confirmation Prompt in Adobe Acrobat Pro DC

Adam DavisAdam Davis Nov 2, 2026 869 views

Question details

The user needs to restore the Auto-Tag Document prompt after the application remembered a previous 'No' response.

How to Restore the Auto-Tag Confirmation Prompt in Adobe Acrobat Pro DC
Product
Adobe Acrobat Pro DC
Device & OS
not provided
Scenario
Attempting to retag a PDF document that already contains existing tags, but the necessary prompt is hidden.
Observed behavior
Acrobat prevents the retagging process on previously tagged documents because it defaults to the saved 'No' response from an earlier prompt.
Before you start

Ensure that Adobe Acrobat Pro DC is completely closed and no related background processes are running before modifying preference files.

Solution 1Recommended

Reset Acrobat User Preferences

Restores all default dialog prompts by forcing Acrobat to generate a fresh set of user preferences.

This method clears saved prompt responses without requiring a complete reinstallation of the application. It will effectively forget your previous 'No' response to the Auto-Tag Document dialog.

1
Close Adobe Acrobat

Exit Adobe Acrobat Pro DC completely. You may want to check your system's Task Manager to ensure no Adobe background processes are actively running.

2
Locate the preferences folder

Navigate to the Acrobat user preferences folder on your system. On Windows, this is typically found at C:\Users\[Your Username]\AppData\Roaming\Adobe\Acrobat\[Version].

3
Rename the folder

Find the folder named 'Preferences'. Right-click on it and rename it to 'Preferences_old'. This creates a safe backup while hiding the current settings from the application.

4
Restart and test

Relaunch Adobe Acrobat Pro DC. The application will automatically generate a new Preferences folder, restoring the Auto-Tag Document confirmation prompt.

Reset Acrobat User Preferences
Preferences Successfully Reset: Once you reopen the application, test the Auto-Tag feature on a document to confirm the prompt appears correctly.
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Frequently Asked Questions

Why did the Auto-Tag confirmation prompt disappear in Acrobat?

The prompt typically stops appearing if you previously selected a 'No' response and the software saved that choice in its preference files to streamline your future workflow.

Do I need to reinstall Acrobat to fix hidden prompts?

No. You can easily restore hidden prompts by renaming or deleting the user preferences folder, which forces the application to revert to its default settings.

What happens to my settings when I rename the preferences folder?

Acrobat treats it as if no preferences exist and creates a brand new default folder. By renaming it instead of deleting it, you keep the old folder as a backup just in case you need to restore your previous customizations.