How to Restore the Highlighter Tool Pop-Up Prompt in Adobe Acrobat 2017
Question details
The user needs to restore a previously dismissed prompt for the highlighter tool that provides formatting options for multiple pages.

- Product
- Adobe Acrobat 2017
- Device & OS
- not provided
- Scenario
- Using the highlighter tool in a PDF document to apply formatting to either the current page or the entire document.
- Observed behavior
- The formatting options pop-up no longer appears because the 'Do not show again' option was accidentally selected during previous use.
Ensure you have saved all open PDF documents and completely closed Adobe Acrobat before attempting to reset your preference folders, as changes require the application to be restarted.
Check Acrobat Preferences for Hidden Prompts
The easiest way to restore disabled prompts is to check the General and Commenting settings within Acrobat Preferences.
Acrobat provides a built-in option to reset warnings and prompts that have been previously dismissed. This should always be your first troubleshooting step before manually resetting application folders.
Launch Adobe Acrobat 2017. Click on the 'Edit' menu at the top of the application window and select 'Preferences' (or press Ctrl+K on your keyboard).
Navigate to the 'General' category on the left panel. Look for a button labeled 'Reset All Warnings' and click it to restore previously hidden dialogue boxes.
Switch to the 'Commenting' category on the left panel. Ensure all relevant tool pop-up behaviors and notification settings are enabled, then click 'OK' to save your changes.

Reset Acrobat Preferences by Renaming the Preference Folder
If the option isn't available in the standard settings menu, resetting Acrobat's preference folder will restore all hidden dialogs to their default state.
Edit and Annotate PDFs Easily with WPS Office
If you are frustrated by complex settings and hidden menus in other PDF software, consider switching to WPS Office. It provides a highly intuitive, lightweight PDF editor that makes annotating, highlighting, and formatting documents effortless, while maintaining complete compatibility with standard document formats.
- 1. Download and Install: Get WPS Office for free from the official website and install it on your computer.
- 2. Open your PDF: Launch WPS Office, click 'Open', and select your PDF file.
- 3. Highlight and Annotate: Navigate to the 'Comment' tab to easily access highlighter tools and manage annotations directly from the main toolbar.

Frequently Asked Questions
How do I show warnings I previously hid in Acrobat?
You can restore previously hidden warnings by going to Edit > Preferences > General in the Acrobat menu, and clicking the 'Reset All Warnings' button.
Why did my highlighter tool options disappear?
This usually happens when you check the 'Do not show again' box on a pop-up prompt. Acrobat remembers this choice and stops displaying the dialog box for future interactions to speed up your workflow.
Will resetting Acrobat preferences delete my PDF files?
No, resetting the preferences folder only reverts the application's internal settings and interface configurations back to their defaults. Your saved PDF documents will remain completely safe and unaffected.




