Why Adobe Acrobat Shows Request Signatures Instead of Adobe Sign
Question details
Understand the difference in terminology and how to find the electronic signature feature when Acrobat displays 'Request Signatures' instead of 'Adobe Sign'.
- Product
- Adobe Acrobat
- Device & OS
- not provided
- Scenario
- Accessing and using the electronic signature capabilities across different installations of Adobe Acrobat.
- Observed behavior
- The Acrobat interface displays different labels ('Request Signatures' vs 'Adobe Sign') for the same feature despite similar installation methods.
Verify that your Adobe Acrobat is updated to the latest version and check that you are logged into the correct Adobe account, as UI layouts can vary based on your specific subscription tier.
Locate the Electronic Signature Feature in Different Acrobat Menus
Since both labels refer to the exact same function, you can locate and use the signature tool through various menu paths depending on your Acrobat layout.
The labels 'Request Signatures' and 'Adobe Sign' are used interchangeably in Adobe Acrobat to refer to the electronic signature feature. The variation you see usually depends on your specific Acrobat build version, user interface layout, or account configuration.
Navigate to 'Tools' > 'Request Signatures' to quickly prepare and send a document out for signature.
Open the 'Fill & Sign' tool from your right-hand pane. In updated versions, this menu allows you to choose whether to sign the document yourself or send it to others.
Look at the very top menu bar and click on 'Sign', then select 'Request Signatures' from the dropdown list.
Use WPS Office for a Unified PDF Signature Experience
If inconsistent interface labels are slowing down your workflow, try WPS Office. It offers a straightforward, unified interface for viewing, editing, and signing PDFs, making it easy to manage your documents without confusing menu changes.
- 1. Open your PDF: Launch WPS Office and open the PDF document you need to sign.
- 2. Navigate to the Signature Tool: Click on the 'Fill & Sign' or 'PDF Signature' tab located on the top ribbon.
- 3. Create or Insert Signature: Click 'Sign' to create a new signature using your mouse, trackpad, or keyboard, or insert a previously saved signature.
- 4. Place and Save: Click on the required field in the document to place your signature, resize it if necessary, and save the document.
Frequently Asked Questions
Does 'Request Signatures' cost extra compared to 'Adobe Sign'?
No, both labels refer to the same base electronic signature functionality included in your Adobe Acrobat plan. While enterprise-level transaction limits may apply depending on your specific license, the interface name itself does not dictate pricing.
Can I force Adobe Acrobat to show 'Adobe Sign' instead of 'Request Signatures'?
You cannot manually toggle or rename the label in the default interface. It is determined automatically by the software's build version and Adobe's backend rollout of interface updates.
How do I know if my document was sent successfully using the Request Signatures tool?
Regardless of whether your interface says 'Adobe Sign' or 'Request Signatures', you can track the status of your sent documents by going to 'Home' > 'Sign' or checking the 'Agreements' dashboard in Acrobat.
