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Fix Microsoft iOS Apps Opening Safari Instead of Edge with Intune
Question details
Users need to enforce Microsoft Edge as the browser for adding storage or authenticating in Microsoft iOS apps managed by Intune, but the apps default to a Safari-based view instead.
- Product
- Microsoft Intune
- Device & OS
- iOS
- Scenario
- Adding storage or completing authentication workflows within Intune-managed Microsoft iOS applications.
- Observed behavior
- The iOS apps open a Safari-based browser view instead of Microsoft Edge, bypassing the useExternalBrowser policy and default browser configurations.
Ensure that your iOS device is updated to the latest version and that both Microsoft Edge and the Intune Company Portal apps are fully up to date.
Verify Intune Browser Policies and App Configurations
Check if the Intune configuration policies are correctly applied to force Microsoft Edge for web links.
While Intune policies like useExternalBrowser are designed to route traffic through Microsoft Edge, certain native iOS authentication workflows (using Safari View Controller) are hardcoded by Apple and may not be overridden by Intune MAM policies.
Log in to the Microsoft Endpoint Manager admin center and navigate to Apps > App protection policies.
Ensure that the 'Restrict web content transfer with other apps' setting is configured to 'Microsoft Edge'.
On the iOS device, set Microsoft Edge as the default browser in the iOS Settings app and test the workflow again.
Report to Microsoft Intune Specialists
Escalate the policy limitation to Microsoft experts for deeper technical assistance and bug reporting.
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Frequently Asked Questions
Why does Intune open Safari instead of Edge on iOS?
Certain authentication or storage workflows in Microsoft iOS apps use embedded web views (Safari View Controller) that bypass the Intune 'useExternalBrowser' policy. This is often a limitation of the app's integration with iOS native frameworks rather than a misconfiguration.
Can I force all links in Outlook for iOS to open in Edge?
Yes, you can configure the Intune App Protection Policy (MAM) to require web links to open in a managed browser like Microsoft Edge. However, system-level authentications may still trigger Safari due to Apple's OS design.
How do I check my current iOS Intune policy settings?
You can view your applied policies by opening the Intune Company Portal app on your iOS device and checking device compliance, or by contacting your IT administrator to verify the applied configurations.
