Suspicious Login Issues

Fix Microsoft Sway Newsletter Links Flagged as Suspicious

Huma Ashraf Ch Sep 30, 2026 869 views

Question details

Users need to resolve false-positive security warnings where third-party services block or flag their shared Sway newsletters.

Product: Microsoft Sway
Device & OS: not provided
Scenario: Sharing public Sway newsletter links on platforms like LinkedIn or through networks protected by Check Point.
Observed behavior: Third-party security services classify the public Sway URLs as suspicious or potentially malicious, even though local antivirus scans confirm there is no malware present.

Before you start

Verify that your Sway newsletter does not contain any suspicious outbound links or blacklisted domains before contacting support.

Solution 1Recommended

Open a Support Request via Microsoft 365 Admin Center

The most effective way to resolve URL reputation issues is to have your IT administrator raise a ticket directly with Microsoft Support, who can coordinate with the Sway team.

Because this is a domain reputation issue triggered by third-party security filters, it cannot be fixed by changing local settings or scanning for malware. It requires backend coordination by Microsoft.

Contact your IT Administrator

Reach out to your organization's Microsoft 365 tenant administrator or IT department, as standard users do not have access to open tenant-level support requests.

Access the Microsoft 365 Admin Center

Have the administrator log in to the Microsoft 365 admin center at https://admin.microsoft.com using their admin credentials.

Create a New Support Request

Navigate to the 'Support' or 'Help & Support' section in the left sidebar and open a new service request. Clearly state that legitimate Sway links are being flagged by third-party services like LinkedIn or Check Point.

Provide Link Details for Investigation

Include the exact Sway URLs being blocked so Microsoft Support can investigate the URL reputation and coordinate directly with the Sway engineering team to clear the false positive.

Open a Support Request via Microsoft 365 Admin Center

Processing Time: Clearing domain reputation flags may take several days as it involves communication between Microsoft and third-party security vendors.

Free Microsoft Office alternative

Create and Share Documents Securely with WPS Office

If you frequently encounter URL reputation issues when sharing Microsoft Office web links, consider using WPS Office. It provides a highly compatible alternative for creating rich documents and securely exporting them to PDF for safe, hassle-free sharing.

1. Download and Install WPS Office: Visit the official WPS website to download the free suite and install it on your device.
2. Create Your Newsletter or Document: Open WPS Writer or Presentation to design your document, utilizing the rich array of free templates.
3. Export to PDF for Safe Sharing: Click 'Menu', select 'Export to PDF', and share the resulting file directly on platforms like LinkedIn to bypass URL reputation filters.

Fully compatible with Microsoft Office formats including Word, Excel, and PowerPoint.Easily export newsletters and documents to secure PDF format for universally safe online sharing.Free and lightweight office suite with a familiar, easy-to-use interface.No risk of web-link security false positives when sharing exported offline files.

Frequently Asked Questions

Why are my Sway links being flagged by LinkedIn?

Third-party security services like LinkedIn and Check Point use automated URL reputation scanners. Sometimes, generic Microsoft domains are mistakenly caught in false-positive filters if the automated systems misinterpret the traffic or if other bad actors have abused the domain.

Will running an antivirus scan fix the blocked Sway link?

No. Local antivirus scans only check for malware on your physical device. The issue lies with the external URL reputation assigned by the third-party platform's security filters, which must be resolved by Microsoft.

Can I submit a false-positive report to Check Point or LinkedIn myself?

While you can sometimes submit individual URLs to third-party security vendors for re-evaluation, the most reliable and permanent method is having your Microsoft 365 IT administrator contact Microsoft Support to handle it at the domain level.

Microsoft Office Security Issues