How to Fix @Mentions Not Working with Guest Users in Word Online
Discover why @mentions fail for guest users in Word Online comments and learn effective alternative methods for sharing files and collaborating with external accounts.
Read more ›Document & File Issues
Quick fixes when Office files won’t open, stay locked, look corrupted, or lose formatting after conversion.
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17939 ResourcesHow to Create Cross-References for Multiple Citations in Word
Learn how to format multiple numbered citations as a range like [1-3] using cross-references in Word for your research papers and academic documents.
Read more ›How to Fix Excel Template Formatting Changes Between Mac and Windows
Learn how to troubleshoot and fix Excel template formatting issues, such as logo resizing and layout shifts, when sharing files between Mac and Windows or saving to PDF.
Read more ›How to Restore the Missing 'In Channels' View in SharePoint Document Library
Learn what to do when the 'In channels' and 'In site' library views unexpectedly disappear from your Microsoft Teams connected SharePoint document library.
Read more ›Why SharePoint Library Settings Opens a Rename Panel Instead of Full Settings
Discover why clicking Library Settings in SharePoint opens a rename panel rather than the full settings page, and learn how to easily access advanced library configurations.
Read more ›Fix Word for Mac Cannot Open Recent Document (Private Var Path)
Learn how to fix the Word for Mac error where it cannot open a recent document and shows a private/var path. Troubleshoot missing files and restore your work.
Read more ›How to Change Excel's Default Paper Size to US Letter on Mac
Learn how to fix Excel printing and duplex issues by changing your default paper size from Index card to US Letter through Mac System Preferences.
Read more ›Why Excel Column Pixel Width Doesn't Match Textbook Instructions
Discover why Excel column pixel widths vary across monitors and display settings, and learn how to properly adjust column widths to fit your content.
Read more ›How to Open a Word Document When the Password No Longer Works
Troubleshoot issues where your correct password fails to open a Word document. Learn how to verify keyboard layouts, fix hidden characters, and restore access.
Read more ›How to Fix Windows 11 Opening a Word Template as a New Document
Learn how to fix the issue where Windows 11 opens a Word template as a new document instead of editing it. Discover easy workarounds using the context menu.
Read more ›How to Use SharePoint Columns for Percentage and Dollar Bonus Values
Learn how to overcome SharePoint column formatting limits to display both percentage and dollar currency values for consistent compensation calculations.
Read more ›How to Translate SharePoint Site Navigation into French
Learn how to manually translate SharePoint site navigation into French by enabling multilingual features and configuring user preferred language settings.
Read more ›How to Group Variable-Length Records in Word Mail Merge
Learn how to use Word's Directory Mail Merge, Next If fields, and DATABASE fields to group variable-length records for each dealer on a single page.
Read more ›How to Stop Excel from Entering Data on Multiple Worksheets
Learn how to fix the issue where Excel duplicates entered data across multiple worksheets. Simply ungroup your sheets to prevent accidental data entry.
Read more ›How to Fix Word Document Not Scrolling or Editing in Browser
Learn how to troubleshoot and fix a shared Word document that stops scrolling or prevents editing in a web browser, even with the correct edit permissions.
Read more ›How to Fix SharePoint Online Default Folder Views Not Changing
Learn why default views for folders and content types in a SharePoint Online document library do not change, and discover JSON formatting workarounds.
Read more ›Where Are Channels in the New Microsoft Stream for SharePoint?
Discover why channels are missing in the new Microsoft Stream for SharePoint and learn how to organize your organization's videos using libraries, metadata, and Teams.
Read more ›How to Fix Word Online Drop-Down Fields Not Working
Learn why drop-down list fields and ActiveX controls labeled 'Choose an Item' do not work in Word Online, and discover how to edit them using the desktop app.
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