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Fix OneDrive Not Uploading Videos from an Android Phone
Question details
The user needs to resolve an issue where OneDrive successfully backs up photos from a Samsung Galaxy device but skips backing up video files.
- Product
- Microsoft OneDrive / Samsung Gallery
- Device & OS
- Android / Samsung Galaxy
- Scenario
- Automatically syncing and backing up mobile media files to cloud storage.
- Observed behavior
- Photos are synced to OneDrive normally, but video files are excluded and fail to upload.
Ensure your Android device is connected to a stable Wi-Fi network with sufficient bandwidth, as video files are typically large and may not upload over cellular data depending on your settings.
Enable the 'Include Videos' Setting in Backup Options
Update your OneDrive or Samsung Gallery settings to explicitly allow video files to be included in the automatic backup process.
By default, media backup applications may disable video uploads to conserve cellular data and cloud storage space. Manually enabling this feature ensures videos are queued alongside your photos.
Open the OneDrive app or Samsung Gallery app on your Android device and navigate to the Settings menu.
Locate the backup or synchronization section and toggle on the 'Include videos' option.
Leave the app open or connected to Wi-Fi to allow pending video files to upload and finish synchronizing.
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While resolving your cloud media backup issues, consider WPS Office as a lightweight, powerful, and free alternative to Microsoft Office. It provides an all-in-one platform to create, edit, and safely sync your important documents across all your devices without the hassle.
Frequently Asked Questions
Why is OneDrive uploading my photos but skipping my videos?
This usually happens because the 'Include videos' setting is turned off by default in the OneDrive or Samsung Gallery backup settings to save bandwidth and cloud storage space.
Do I need to be on Wi-Fi to upload videos to OneDrive?
Yes, standard backup settings often restrict large uploads, like videos, to Wi-Fi connections to prevent unexpected mobile data charges. You can change this in the app's settings if you have an unlimited data plan.
How do I stop Samsung Gallery from deleting my videos from OneDrive?
If you have two-way synchronization enabled between Samsung Gallery and OneDrive, deleting a file on your phone will delete it in the cloud. To prevent this, temporarily disable the synchronization feature in your Samsung Gallery settings before moving or deleting local files.
