Fix SharePoint Online List Properties Web Part Blank or Not Working
Question details
The user needs to restore the SharePoint Online List Properties web part so it shows item details when an item is selected in a connected list web part on a production page.
- Product
- SharePoint Online
- Device & OS
- not provided
- Scenario
- A production SharePoint page uses a connected list web part and List Properties web part to display item details, but the properties area recently stopped showing content.
- Observed behavior
- The List Properties web part appears but is blank when an item is selected. The issue also occurs on a new page with the same list but works with a new list, suggesting a field type or update-related cause.
Before changing the production page or list, confirm that the List Properties web part is connected to the correct list web part, and note any Power Apps custom forms, Power Automate flows, or recent SharePoint Online updates associated with the list.
Test with a new list and compare field types against the original list
Use this first when the List Properties web part works with a new list but not with the production list, because it quickly isolates whether a column type is causing the blank display.
If the same connected web part setup works with a new list, the issue is often related to a field type in the original list, especially date, calculated, or lookup columns.
In the SharePoint site, select New and then List, create a blank list, and add columns that mirror the fields you expect to appear in the List Properties web part.
Edit the page, add a List web part and a List Properties web part, open the List Properties web part connection menu, and select the List web part as the source.
Select an item in the test list and check whether the properties display. If they do, open List settings for both lists and compare each column type, particularly date fields, calculated columns, or lookup columns.
After identifying a mismatched field, test a replacement column in the test list before changing the production list, and avoid modifying the production page until the cause is confirmed.
Check whether Power Apps custom forms or Power Automate flows are associated
Use this when the list uses custom integrations, because a Power Apps form or Power Automate flow can affect how item properties are loaded in the connected web part.
Review SharePoint service health and recent release information
Use this when the web part worked previously and no local configuration changed, because a Microsoft 365 service incident or update may be responsible.
Use WPS Office as a free, lightweight alternative while SharePoint Online web parts are unavailable
The blank List Properties web part is a Microsoft SharePoint Online issue, and WPS Office does not directly repair SharePoint web parts. WPS Office offers a free, lightweight alternative for creating, editing, and sharing Word, Excel, and PowerPoint files with strong Microsoft Office format compatibility, a familiar interface, and easy file migration.
- 1. Download WPS Office: Go to the WPS Office download page and install the free version for your device.
- 2. Open existing Office files: Launch WPS Office and open your Word, Excel, or PowerPoint files directly from their current location.
- 3. Work with compatible file formats: Edit and save files in .docx, .xlsx, and .pptx format to keep them compatible with Microsoft Office users.
Frequently Asked Questions
Why does my SharePoint List Properties web part show blank when I select an item?
The blank display often points to a field type mismatch, a custom Power Apps form, a Power Automate flow, or a SharePoint Online service update. Test the same connected web part with a new list that mirrors the original columns to isolate the cause.
How do I check if a field type is causing the List Properties web part to fail?
Create a new list with the same columns, connect it to the List Properties web part on a test page, and select an item. If it works, open List settings for both lists and compare column types, especially date, calculated, and lookup fields.
Can a Power Apps custom form make the List Properties web part blank?
It can. A custom form can change how item data is loaded or submitted. From the list, select Integrate > Power Apps > Customize forms to check whether a custom form is attached, then test the web part on a list without that form.
Where can I check whether SharePoint Online is having a service issue?
Sign in to the Microsoft 365 admin center and go to Health > Service health for SharePoint Online incidents. Also check Health > Message center and the Microsoft 365 roadmap for recent changes that may affect list web parts.
Should I rebuild my production SharePoint page immediately?
Not until the cause is identified. Test with a new list, compare field types, check custom forms and flows, and review service health first. Avoid major changes to a production page while the issue is unresolved.
