Fix SharePoint Sending Notifications After Alerts Are Removed
Question details
The user continues to receive unwanted email notifications from SharePoint despite having removed all visible alerts.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- Managing SharePoint site, list, or library notification settings to stop unwanted emails triggered by document modifications.
- Observed behavior
- SharePoint continues to send email notifications for document changes or site activities even after alerts are completely deleted from the user's personal alert management page.
Verify whether the unwanted emails are standard SharePoint alerts, file-sharing notifications, or automated messages triggered by Power Automate, as each requires a different removal method.
Check User Alerts at the Site Administration Level
Ensure that there are no lingering alerts set up for the user at the administrative site settings level.
Sometimes alerts created by other users or administrators do not appear in your personal 'Manage My Alerts' view. A Site Owner or Administrator must check the site-wide user alert settings to clear them completely.
Go to your SharePoint site, click the Settings gear icon in the top right corner, select 'Site information', and then click 'View all site settings'.
Under the 'Site Administration' section, click on the 'User alerts' link.
Use the 'Display alerts for' dropdown menu to find and select the affected user account, then click 'Update'.
Check the boxes next to any remaining unwanted alerts for that user and click the 'Delete Selected Alerts' button.
Inspect Power Automate Flows
Notifications might be generated by a Power Automate flow rather than a standard SharePoint alert.
Contact the Administrator to Remove Orphaned Alerts
If the alert was created by someone who left the organization, an administrator must remove it using PowerShell.
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Frequently Asked Questions
Why am I getting SharePoint emails when I have no alerts set?
You might be receiving notifications from a Power Automate flow, a file sharing notification, or an alert created by another user (such as a site owner) that doesn't appear in your personal 'Manage My Alerts' view.
Can a SharePoint administrator view all user alerts?
Yes, a SharePoint Site Collection Administrator can view and manage alerts for all users by navigating to Site Settings > User alerts, or by using PowerShell commands to find orphaned alerts across the site.
How do I stop file sharing notifications in SharePoint?
File sharing notifications are separate from document modification alerts. To stop them, you need to manage access to the specific file or folder and adjust the sharing permissions, or an administrator can modify sharing notification settings in the SharePoint admin center.
What happens to SharePoint alerts when a user leaves the organization?
If a user's account is disabled or deleted, their alerts may become orphaned. They can continue sending emails to an inactive inbox or triggering alerts for other users. An administrator must manually clear these alerts using Site Settings or PowerShell.
