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How to Add the OneNote Desktop Printer to a Surface Pro 11
Question details
The user wants to resolve the issue where the Send to OneNote desktop printer is unavailable on a Surface Pro 11.
- Product
- Microsoft OneNote
- Device & OS
- Surface Pro 11 (Windows on ARM)
- Scenario
- Trying to print or send documents directly into OneNote using the desktop printer feature on a new ARM-based Surface device.
- Observed behavior
- The Send to OneNote printer option is missing from the list of available printers because the desktop version of OneNote does not support this feature on ARM processors.
Verify that your Surface Pro 11 is connected to the internet and check if you have the Microsoft Store accessible, as you will need it to download an alternative version of OneNote.
Install OneNote for Windows 10
Use the Universal Windows Platform (UWP) version of OneNote, which retains the Send to OneNote printer functionality on ARM-based devices.
The Surface Pro 11 uses a Snapdragon ARM processor. The legacy Send to OneNote printer driver in the standard desktop version of OneNote is incompatible with ARM architecture. However, the OneNote for Windows 10 app fully supports this functionality on ARM devices.
Click the Start button on your Surface Pro 11, type 'Microsoft Store' in the search bar, and press Enter to launch the application.
In the search bar at the top of the Microsoft Store, type 'OneNote for Windows 10' and select the official app from the search results.
Click the 'Get' or 'Install' button to download and install the app on your device.
Once installed, open any document, select 'Print', and verify that 'Send to OneNote' now appears in your list of available printers.
Use the Print to PDF Workaround
If you prefer to stick strictly to the desktop version of OneNote, you can print documents to PDF first and then insert them into your notebooks.
Experience Seamless Document Management with WPS Office
Encountering hardware and driver compatibility issues like the missing OneNote printer on ARM processors can disrupt your workflow. Consider trying WPS Office as a lightweight, highly compatible alternative. It offers robust tools for creating, editing, and saving your documents and PDFs without relying on legacy drivers.
- 1. Download the Installer: Visit the official WPS Office website and click the free download button for Windows.
- 2. Install WPS Office: Run the downloaded installer file and follow the on-screen instructions to complete the setup.
- 3. Open and Edit Documents: Launch WPS Office to easily open, edit, and export your Office and PDF files.
Frequently Asked Questions
Why is the Send to OneNote printer missing on my Surface Pro 11?
The Surface Pro 11 operates on a Snapdragon ARM processor. The legacy Send to OneNote printer driver integrated into the desktop version of Microsoft Office was designed for traditional x86/x64 processors and is not supported on ARM architecture.
Will Microsoft update the desktop OneNote app to support ARM printers?
This limitation has been present since the release of the Surface Pro X. While Microsoft continually updates Windows on ARM, they have historically directed users to the OneNote for Windows 10 app for this specific feature rather than patching the legacy driver.
Can I still use the desktop version of OneNote on my Surface Pro 11?
Yes, the desktop version of OneNote runs perfectly on the Surface Pro 11 and can be used for typing, drawing, and syncing notes. The only missing component is the virtual print driver that allows you to 'print' documents from other apps directly into a notebook.
