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How to Fix Print or Send to OneNote Missing on Surface Pro
Question details
The user needs to find a way to print or send documents directly into OneNote on a new device where the native print functionality is missing.
- Product
- Microsoft OneNote
- Device & OS
- Surface Pro (ARM processor)
- Scenario
- Attempting to send or print a document directly into OneNote on a newly purchased Surface Pro.
- Observed behavior
- The Print to OneNote printer option is missing from the system print dialogue, and the standalone Send to OneNote application is unavailable in the Microsoft Store due to ARM processor limitations.
Verify your Surface Pro system architecture in Windows Settings under System > About, and ensure you are connected to the internet to download necessary alternative applications from the Microsoft Store.
Install OneNote for Windows 10
Installing the older OneNote for Windows 10 application often bypasses ARM limitations and restores the missing print functionality.
The standard desktop version of OneNote may lack proper printer drivers for ARM-based systems like certain Surface Pro models. Microsoft's older UWP (Universal Windows Platform) app, OneNote for Windows 10, natively includes the 'Send to OneNote' printer feature and is fully compatible with ARM architectures.
Click the Start button on your Surface Pro and open the Microsoft Store application.
Use the search bar at the top to look for 'OneNote for Windows 10', or navigate directly to its Microsoft Store page via your web browser.
Click the 'Get' or 'Install' button to download the application to your device.
Once installed, open a document and press Ctrl + P to open the Print dialogue. 'OneNote for Windows 10' should now be listed as an available printer.
Print to PDF and Insert as Printout
If you cannot install the alternative app, you can save your document as a PDF and manually insert it into OneNote as a file printout.
Need a smoother document experience? Try WPS Office
While hardware architectures like ARM processors can disrupt native Microsoft Office features such as Print to OneNote, WPS Office offers a lightweight, highly compatible alternative. It features an intuitive UI and handles Word, Excel, PowerPoint, and PDF files seamlessly on a wide range of devices, ensuring you never miss a beat when saving or sharing documents.
- 1. Download and Install WPS Office: Visit the official WPS website and download the free installation package for your Windows device.
- 2. Open your Document: Launch WPS Office and open the document you wish to save or share.
- 3. Export directly to PDF: Click on 'Menu', select 'Export to PDF', and save your file perfectly formatted, ready to be imported into any note-taking software.
Frequently Asked Questions
Why is 'Print to OneNote' missing on my new Surface Pro?
The feature is often unsupported natively on the ARM-based processors found in newer Surface Pro models due to driver compatibility limitations with standard desktop printer drivers.
Can I download 'Send to OneNote' from the Microsoft Store?
The classic standalone 'Send to OneNote' tool has been deprecated and may not appear in the store, especially for ARM devices. Using 'OneNote for Windows 10' is the recommended workaround to restore this feature.
Does the 'Print to PDF' workaround preserve my original document formatting?
Yes, printing a document to PDF captures its exact layout, fonts, and formatting. When you insert this PDF as a File Printout into OneNote, it will look completely identical to the original file.
