How to Configure Email Notifications for SharePoint Page Comments
Question details
A SharePoint page creator is no longer receiving email notifications when users leave new comments on a modern page.
- Product
- Microsoft SharePoint
- Device & OS
- not provided
- Scenario
- The user wants to receive email alerts containing the comment text or a link whenever a new comment is posted on a SharePoint page they created.
- Observed behavior
- Modern SharePoint pages do not provide the same default alert settings as classic lists, resulting in missing email notifications unless the creator is explicitly mentioned.
Ensure you have the necessary permissions to edit the SharePoint page and access Power Automate if you plan to create custom workflows. Also, verify that emails from SharePoint are not being routed to your spam or junk folders.
Use @Mentions to Trigger Email Notifications
The most reliable default method to ensure specific users receive comment notifications in modern SharePoint is to use @mentions.
Modern SharePoint pages rely heavily on direct user tagging. If you are a page creator but have not been explicitly tagged in a comment, SharePoint may bypass the notification.
Click inside the comment box at the bottom of the SharePoint page.
Type the '@' symbol followed immediately by the page creator's name.
Select the correct user from the active directory dropdown list that appears.
Click the Send icon to post the comment. SharePoint will automatically send an email alert with a direct link to the mentioned user.
Subscribe to Standard Site Page Alerts
Set up alerts on the Site Pages library to receive notifications when items (pages) are modified, which sometimes captures comment activity.
Create a Custom Notification Flow via Power Automate
If you need specific details like comment text included in the email, you can attempt to build a custom flow in Power Automate.
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Frequently Asked Questions
Why did I stop getting email alerts for SharePoint page comments?
Modern SharePoint pages handle notifications differently than classic lists. Page creators do not automatically receive email alerts for every comment unless they are specifically @mentioned in the comment box or have custom alerts configured.
Can I see the comment text in the default SharePoint email notification?
Default SharePoint notifications usually only include a link to the page where the comment was made. To include the actual comment text in an email preview, you would need to set up a custom workflow using Microsoft Power Automate.
Is there a direct Power Automate trigger for new SharePoint comments?
Currently, there is no direct out-of-the-box Power Automate trigger exclusively for 'new page comments'. Users typically have to use the 'When an item or file is modified' trigger on the Site Pages library as a workaround.
Does deleting a comment send an email notification?
No, deleting a comment on a SharePoint page does not trigger a default email notification to the page creator or the person who initially made the comment.
