How to Fix OneNote Sign-In Stuck on iPad Confirmation Screen
Learn how to resolve the issue where OneNote sign-in is stuck on the confirmation page on an iPad with an unresponsive Continue button.
Read more ›Login & Account Issues
Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
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13110 ResourcesHow to Find the Microsoft Workplace Discount Program Coordinator for the U.S. Army Reserve
Learn how to find your Microsoft Workplace Discount Program (WDP) coordinator for the U.S. Army Reserve to access discounted products like Visio and Project.
Read more ›Fix Microsoft Authenticator Not Receiving OneDrive Personal Vault Notifications
Learn how to troubleshoot and fix Microsoft Authenticator when it stops receiving push notifications for OneDrive Personal Vault on Android devices.
Read more ›How to Reset Microsoft Account Password With a New Phone Number
Learn how to reset your Microsoft account password if you changed your phone number and cannot receive verification codes. Follow this step-by-step recovery guide.
Read more ›How to Separate Personal and Organization Microsoft 365 Accounts
Learn how to separate your personal Microsoft account from an organization-managed Microsoft 365 account when both use the same email address by updating your alias.
Read more ›How to Fix Microsoft Dev Box Intune Enrollment License Errors
Learn how to resolve Microsoft Dev Box Intune enrollment license errors by verifying your tenant status, subscriptions, and assigned licenses in Azure.
Read more ›How to Fix Microsoft 365 and Authenticator Repeatedly Signing Out
Resolve the issue of Microsoft 365, OneDrive, and Microsoft Authenticator repeatedly signing out and requesting new verification codes on your Mac.
Read more ›How to Fix Excel for Android Requesting a Work or School Account
Learn how to stop Excel for Android from prompting for a work or school account sign-in. Fix Microsoft account conflicts by removing credentials or clearing data.
Read more ›Fix Microsoft 365 SharePoint Sign-In Issues After Domain Change
Resolve Microsoft 365 SharePoint sign-in and admin access problems after a user domain change. Learn how to troubleshoot and recreate affected accounts.
Read more ›Fix Microsoft Word for Mac Saying Correct Password Is Incorrect
Learn how to troubleshoot Microsoft Word for Mac when it rejects your correct password. Fix credential errors, wrong account types, and local Mac sign-in issues.
Read more ›How to Set Up a FIDO2 Security Key in Microsoft Entra ID
Learn how to enable the FIDO2 security key policy in Microsoft Entra ID and help users register a USB or NFC key for secure Microsoft 365 authentication.
Read more ›Do You Need to Notify Microsoft by Email After Sending a Payment?
Learn whether Microsoft requires an email notification after paying an invoice via electronic funds transfer, and what steps to take if your payment isn't applied.
Read more ›How to Stop Microsoft 365 Admin Portal from Automatically Signing In to an Old Tenant
Learn how to prevent Microsoft Edge from automatically signing into an abandoned Microsoft 365 tenant by clearing specific Windows credentials and browser cache.
Read more ›Why Microsoft Family Safety Says Your Account is Turning 13
Confused by an email saying your Microsoft account is turning 13? Learn how regional age-of-consent laws affect Family Safety settings and parental controls.
Read more ›Fix Microsoft 365 Family Showing Institutional Office Copy Error
Resolve the issue where Microsoft 365 Family displays an institutional copy message and prevents file editing by checking accounts and reinstalling Office.
Read more ›Fix Mail App Cannot Verify Account Information on iPhone
Learn how to fix the 'Cannot Verify Account Information' error in the iPhone Mail app. Check credentials, connection, and enable mobile access for Microsoft accounts.
Read more ›How to Find the Microsoft Family Account Organizer Email Address
Learn how to find your Microsoft Family account organizer email address to recover your account, manage family groups, and approve child applications.
Read more ›Fix Microsoft Authenticator QR Code Not Scanning on iPhone
Having trouble scanning QR codes with Microsoft Authenticator on your iPhone? Learn how to fix scanning issues, update the app, and manually add accounts.
Read more ›Keep working while you fix sign-in
Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.