How to Activate Visio with Microsoft Office Professional Plus 2019
Learn why Visio is not included in Microsoft Office Professional Plus 2019 and discover how to purchase, download, and activate a separate Visio license.
Read more ›Login & Account Issues
Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
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13110 ResourcesFix Office 365 Education Account Showing as Personal Subscription
Learn how to troubleshoot when your Office 365 Education account incorrectly displays as a Personal subscription, and fix Word for the web shortcut issues.
Read more ›How to Identify and Stop an Unrecognized MSFT Charge
Learn how to investigate and cancel unfamiliar recurring Microsoft charges like MSFT* on your billing statement, and find out how to contact support.
Read more ›Why Microsoft 365 Basic Has No Desktop Outlook Download Option
Learn why your Microsoft 365 Basic subscription only includes a OneDrive download and how to access Outlook on the web or mobile instead.
Read more ›How to Fix OneDrive Family Plan Storage Stuck at 5GB Instead of 1TB
Learn what to do when your Microsoft OneDrive storage still shows 5GB instead of the expected 1TB after accepting a Microsoft 365 Family plan invitation.
Read more ›Fix Microsoft Sway Content Not Loading in NEO LMS After Sign-in
Learn how to troubleshoot and fix Microsoft Sway presentations that fail to load in NEO LMS even after a successful sign-in by clearing cache and cookies.
Read more ›How to Fix Microsoft 365 Email Login Error in Gmail App on iPhone
Learn how to resolve the incorrect username or password error when adding a school Microsoft 365 email to the Gmail app on your iPhone using app passwords.
Read more ›Fix Azure MFA 5-Device Limit: How to Remove Obsolete Devices
Discover how to resolve the Azure MFA 5-device limit error by removing stale devices via the Entra ID administrator portal when standard user deletion fails.
Read more ›Is account.live.com/acsr Legitimate? Microsoft Account Recovery
Wondering if the account.live.com/acsr Microsoft account recovery link is legitimate? Learn how to verify unexpected recovery emails and secure your account.
Read more ›How to Fix OneNote Personal Account Sign-In Issues on Android Tablets
Learn how to fix OneNote sign-in errors on your Android tablet when it incorrectly asks for a work or school account instead of your personal Microsoft account.
Read more ›How to Switch Microsoft 365 Plans and Get a Refund
Learn how to switch from a Microsoft 365 Family plan to a Personal subscription and successfully request a refund for the unused portion through Microsoft Support.
Read more ›Can Microsoft 365 F1 Intune Be Used with Business Standard?
Find out if you can combine Microsoft 365 F1 Intune with Business Standard for device management, and discover cost-effective licensing solutions.
Read more ›Fix Microsoft Family Safety Parental Consent Error: Something's Not Working
Learn how to troubleshoot the Microsoft Family Safety parental consent error 'Something's not working. It's not you. It's us.' when adding a minor child to your account.
Read more ›How to Change Microsoft Account Email Language from Arabic to English
Learn how to resolve the issue where your Microsoft account settings are in English, but you continue receiving official Microsoft emails in Arabic.
Read more ›Fix Microsoft 365 Subscription Deactivation Warning Despite Payment
Learn how to resolve the Microsoft 365 subscription deactivation warning after a successful payment. Fix account conflicts and sign-in errors easily.
Read more ›Which Microsoft 365 Plan Supports Multiple Email Accounts and OneDrive?
Discover whether Microsoft 365 Personal or Family is the right plan for managing multiple custom domain email accounts and OneDrive access across devices.
Read more ›How to Fix Microsoft 365 Student Account Not Found Error
Unable to access your Microsoft 365 student benefits? Learn how to fix account not found errors, verify your university login, and activate your education license.
Read more ›Does Microsoft 365 on a New Computer Upgrade Your Existing Subscription?
Learn how activating a preinstalled Microsoft 365 offer on a new computer affects your existing subscription and how to check your Microsoft account status.
Read more ›Keep working while you fix sign-in
Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.