Fix AZ-900 Exam Voucher Not Received After Azure Training
Question details
The user has completed the Microsoft Azure Virtual Training Day sessions but has not received their free AZ-900 certification exam voucher.
- Product
- Microsoft Azure Training
- Device & OS
- not provided
- Scenario
- Claiming a free AZ-900 certification exam voucher after attending a Microsoft virtual training event.
- Observed behavior
- The exam voucher has not been delivered, and the user needs to find the correct support channel to verify their attendance and issue the voucher.
Before reaching out to support, please check your email spam or junk folder for any messages from Microsoft regarding your Virtual Training Day attendance, and ensure that at least 5 business days have passed since the event.
Contact the Microsoft Training Support Community
The general Microsoft Community forum cannot handle exam voucher issues. You must direct your inquiry to the dedicated Microsoft Training Support Community.
Because exam vouchers and training attendance require verification of personal details and enrollment records, general forum moderators do not have the necessary access. The Training Support team is specifically equipped to investigate your attendance and validate your voucher eligibility.
Open your web browser and go to the official Microsoft Training Support Community website.
Click the 'Sign In' button at the top right and log in using the exact Microsoft account associated with your Azure Virtual Training Day registration.
Click 'Ask a question' to create a new thread. Clearly state that you attended the AZ-900 Azure Virtual Training Day but have not received your voucher. Note: Do not include sensitive personal information like your email or phone number in this public post.
Submit your question. A forum moderator from the training team will reply and initiate a private message to securely request your registration details and verify your attendance.
Prepare for Your AZ-900 Exam Efficiently with WPS Office
While you wait for your Azure certification voucher to be resolved, you can use WPS Office to review your study guides, organize exam notes, and track your progress. WPS Office is a lightweight, free alternative to Microsoft Office that offers full compatibility with Word, Excel, and PowerPoint files without the subscription fees.
Frequently Asked Questions
How long does it usually take to receive the AZ-900 exam voucher after training?
It typically takes up to 5 business days after the conclusion of your Microsoft Azure Virtual Training Day for the exam discount or voucher to be linked to your registered email address.
Can I use a different email address to claim my Azure exam discount?
To claim your exam discount, you must link the exact email address you used to register for the virtual training event to your Microsoft Certification profile.
Do exam vouchers from Microsoft Virtual Training Days expire?
Yes, exam discounts and vouchers obtained through Microsoft Virtual Training Days generally expire 90 days after the training event concludes. You must schedule and take the exam within this timeframe.
