How to Stop the Check Your Microsoft Account Notification
Question details
The user wants to remove a persistent Microsoft account notification that cannot be dismissed due to an unknown password and a linked Samsung account.
- Product
- Microsoft Account
- Device & OS
- not provided
- Scenario
- Trying to clear system notifications after uninstalling Microsoft apps from the device.
- Observed behavior
- A 'Check your Microsoft account' notification remains on the screen. The user cannot sign in to resolve it because the password is lost, and the issue is complicated by a linked Samsung account.
Ensure your device is connected to a stable internet network, and have your alternate email or recovery phone number ready to reset your account credentials.
Recover Microsoft Password and Sign In
You must reset your forgotten password first to successfully authenticate and clear the persistent system notification.
System notifications linked to account security usually cannot be swiped away until the authentication issue is resolved. Recovering your Microsoft password allows you to sign in and clear the alert.
Open a web browser on another device and go to the official Microsoft password reset page (account.live.com/password/reset).
Enter the email address or phone number associated with your Microsoft account and request a security code to your recovery method.
Enter the verification code and create a new, secure password for your Microsoft account.
Tap the persistent 'Check your Microsoft account' notification on your device, enter your new password to sign in, and follow the on-screen prompts to dismiss the alert.
Unlink Microsoft Account from Samsung Account
If the notification is triggered by a background sync with a Samsung account, removing the account link from your device settings can stop the alert.
Switch to WPS Office for a Hassle-Free Experience
Tired of dealing with persistent account notifications and mandatory sign-ins? WPS Office provides a lightweight, free alternative to Microsoft Office. It allows you to view, edit, and create documents locally without forcing complex account integrations or constant background syncing.
- 1. Download WPS Office: Visit the official WPS website and download the free application for your device.
- 2. Install the App: Follow the simple installation prompts to set up WPS Office without complex account linking.
- 3. Open Your Files: Open your existing Microsoft Word, Excel, or PowerPoint files directly and start working immediately.
Frequently Asked Questions
Why does the Microsoft account notification stay after deleting the apps?
Even if you delete Microsoft applications, your account may still be linked at the system level (such as through Android account settings or a connected Samsung account). Background services will continue prompting you to fix the sign-in error until the account is completely unlinked or verified.
Can I remove a connected Microsoft account without knowing the password?
Usually, for security purposes, you are required to verify your identity to make account changes. If you forgot the password, you must use the 'Forgot password' flow to reset it before the system allows you to manage or remove the account prompts permanently.
How do I unlink my Microsoft account from my Samsung account?
You can unlink them by going to your device Settings, navigating to 'Accounts and backup', selecting your Samsung account, going to 'Linked accounts', and choosing to disconnect the Microsoft account.
