Copilot License Issues

How to Check If Your Microsoft 365 Account Includes Copilot

Aamir Naveed Akram Oct 12, 2026 869 views

Question details

The user wants to determine if their current Microsoft 365 subscription includes the Copilot feature or if they meet the eligibility requirements.

How to Check Whether Your Microsoft 365 Account Includes Copilot

Product: Microsoft 365
Device & OS: not provided
Scenario: Checking account subscription details and license availability for Microsoft 365 Copilot.
Observed behavior: The user needs to identify their active subscription status and compare it against Microsoft's eligibility requirements for Copilot deployment.

Before you start

Ensure you have your Microsoft 365 account login credentials ready, and know whether you are using a personal, work, or school account.

Solution 1Recommended

Verify Microsoft 365 Subscription and Copilot Eligibility

Check your account type and current subscription plan to see if it meets Microsoft's requirements for Copilot.

Microsoft 365 Copilot availability is strictly tied to your account type and assigned licenses. Not all subscriptions include it by default.

Sign in to Microsoft 365

Navigate to Subscriptions

Click on your profile picture in the top right corner, select 'View account', and then click on 'Subscriptions' in the left-hand menu.

Check for Copilot Licenses

Look for 'Microsoft 365 Copilot' in your list of active licenses. If it is missing, note your current base plan and check Microsoft's official requirements to see if it can be purchased as an add-on.

Verify Microsoft 365 Subscription and Copilot Eligibility

Organizational Accounts: If you are using a work or school account, an IT administrator must purchase and assign the Copilot license to your specific user profile.

Solution 2

Check Copilot Pro Availability for Personal Users

If you are a home user, Copilot is available as a separate Copilot Pro subscription.

Free Microsoft Office alternative

Try WPS Office with Built-In AI Features

If your Microsoft 365 plan doesn't include Copilot and you want a cost-effective alternative, try WPS Office. It provides a lightweight, highly compatible office suite with powerful built-in WPS AI capabilities for writing, analyzing data, and summarizing PDFs.

1. Download WPS Office: Download and install WPS Office for free from the official website.
2. Open Your Document: Launch WPS Office and open any document, spreadsheet, or PDF file.
3. Activate WPS AI: Click the 'WPS AI' button on the top ribbon to instantly access AI-powered tools for writing, editing, and data analysis.

Fully compatible with Microsoft Word, Excel, and PowerPoint formats.Includes WPS AI for text generation, translation, and PDF summarization.Free and lightweight alternative to Microsoft 365 with familiar interfaces.Seamless migration with zero learning curve for Office users.

microsoft office alternative - wps office

Frequently Asked Questions

Can I get Microsoft 365 Copilot for free?

No, Microsoft 365 Copilot usually requires an additional paid subscription (like Copilot Pro for personal users or a Copilot add-on for enterprise users) on top of an eligible base Microsoft 365 plan.

Why don't I see the Copilot button in Word or Excel?

You may not have the required Copilot license assigned to your account, your IT admin may have disabled the feature, or you might need to update your Microsoft 365 applications to the latest version.

Which Microsoft 365 plans are eligible for the Copilot add-on?

For enterprise and business users, plans like Microsoft 365 E3, E5, Business Standard, and Business Premium are eligible. Personal users need a Microsoft 365 Personal or Family plan to purchase the Copilot Pro subscription.

Microsoft Copilot Issues