License & Subscription Issues

Why Am I Charged $13.22 Every Month by Microsoft? How to Fix It

Rana Garcia Sep 30, 2026 869 views

Question details

The user is trying to identify the source of an unknown recurring $13.22 monthly charge on their credit card or bank account from Microsoft.

Why Am I Charged $13.22 Every Month by Microsoft?

Product: Microsoft Billing
Device & OS: not provided
Scenario: The user noticed an unexpected monthly charge on their bank statement and wants to find out what service it is for and how to stop it.
Observed behavior: A consistent $13.22 charge is billed to the user's credit card or bank account every month by Microsoft without a clear explanation of what the subscription covers.

Before you start

Gather your recent bank statements and ensure you have the login credentials for any Microsoft accounts associated with your email addresses or those of your family members.

Solution 1Recommended

Investigate the Charge in Your Microsoft Account

The most direct way to identify an unknown charge is to review your Microsoft account's order history and active subscriptions.

Many recurring charges from Microsoft are linked to auto-renewing subscriptions such as Microsoft 365, Xbox Game Pass, or OneDrive storage. By checking your account's purchase history, you can quickly identify the source.

Log into your Microsoft Account

Go to the official Microsoft account management page and log in with your email address and password.

Check Order History

Navigate to the 'Payment & billing' section on the top menu and select 'Order history' to view a list of recent transactions.

Manage Services and Subscriptions

If you see a recurring service you no longer want, go to the 'Services & subscriptions' tab. Find the active subscription and click 'Manage' to cancel the auto-renewal.

Investigate the Charge in Your Microsoft Account

Check family accounts: If you do not see the charge on your personal account, ask family members if they made a purchase or started a subscription using your saved credit card.

Solution 2

Use Microsoft's Official Billing Investigation Tool

If checking your account manually doesn't reveal the source, Microsoft provides a dedicated troubleshooting tool to help identify unrecognized charges.

Free Microsoft Office alternative

Tired of Monthly Subscription Fees? Try WPS Office

If your $13.22 monthly charge is for a Microsoft 365 subscription you barely use, you can cancel it and switch to WPS Office. It provides a robust, free alternative for creating and editing documents, spreadsheets, and presentations without the recurring costs.

1. Download WPS Office: Download and install WPS Office for free from the official website.
2. Open Your Files: Open your existing Microsoft Word, Excel, or PowerPoint files directly in WPS Office.
3. Save Without Fees: Edit and save your work in the exact same formats without paying a monthly subscription fee.

Completely free core features, eliminating the need for expensive monthly billing.Fully compatible with Microsoft Office formats including DOCX, XLSX, and PPTX.Lightweight software that installs quickly and runs smoothly on most devices.Familiar user interface that requires no learning curve to make the switch.

microsoft office alternative - wps office

Frequently Asked Questions

What if the $13.22 charge is fraudulent?

If you have checked all your family accounts and used the Microsoft investigation tool without success, the charge may be fraudulent. Contact your bank or credit card provider immediately to report the unauthorized charge, block the transaction, and request a new card.

Can I get a refund for unrecognized Microsoft charges?

Refund eligibility depends on the type of purchase and how much time has passed since the transaction. You can request a refund through your Microsoft account's order history page by selecting 'Request a return' next to the eligible item.

Why does the charge amount vary slightly sometimes?

Slight variations in billing amounts could be due to changes in local taxes, currency exchange rates if billed internationally, or proportional charges if your subscription plan changed mid-billing cycle.

Login & Account Issues