How to Disable or Remove the Jira Cloud Add-In in Excel
Question details
The user needs to stop the Jira Cloud add-in panel from opening automatically every time an Excel workbook is launched and wants to know how to locate and remove it.
- Product
- Microsoft Excel
- Device & OS
- not provided
- Scenario
- An unwanted add-in panel opens automatically upon opening an Excel workbook, and the user is struggling to find the option to manage or remove it.
- Observed behavior
- The Jira Cloud add-in panel persistently opens whenever a workbook is accessed, and the add-in does not visibly appear under the standard My Add-ins list for easy removal.
Before proceeding, determine whether you are using Excel for the web or the Excel desktop application, as the steps to locate and manage add-ins differ significantly between the two platforms.
Remove the Jira Add-in in Excel for the Web
Use this method if you are accessing Excel through your web browser and need to locate and delete web-based add-ins.
In Excel for the web, modern Office add-ins are managed directly from the Home ribbon. The Developer tab is not the correct place to manage most web add-ins.
Open your workbook in Excel for the web, go to the 'Home' tab on the ribbon, and click on 'Add-ins'.
Select 'My Add-ins' from the dropdown or panel to view all currently installed web add-ins.
Locate the Jira Cloud add-in in the list, click the options menu (usually represented by three dots), and select 'Remove' or 'Hide'.
Manage COM and Office Add-ins in Desktop Excel
Use this method for the desktop version of Excel to manage COM or Office add-ins that might be running in the background and opening panels automatically.
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Frequently Asked Questions
Why can't I find the Jira add-in under the Developer tab?
The Developer tab is primarily used for managing VBA macros and older COM add-ins in the desktop version of Excel. Most modern web add-ins, including Jira Cloud, are managed through the Insert or Home tab's Add-ins section.
Why does the Jira Cloud add-in panel open automatically when I launch a workbook?
This happens if the workbook was previously saved while the add-in task pane was left open, or if the add-in is configured to load on startup. Removing the add-in or explicitly closing the task pane before saving the file usually resolves this.
What should I do if the Jira plugin doesn't appear under My Add-ins?
First, ensure you are looking in the correct place based on your platform (Home > Add-ins for the web; File > Options > Add-ins for desktop). If it is still missing, your organization's IT administrator may have deployed it centrally, meaning only they have the permissions to remove it.
Will removing the Jira add-in delete my Jira data?
No. Removing the Jira Cloud add-in from Excel only disconnects the integration interface from your spreadsheet application. Your tasks, tickets, and data remain safe and unchanged on your actual Jira Cloud account.




