How to Fix Garbled Text When Converting a Scanned PDF to Word
Question details
The user needs to troubleshoot and correct a problem where converting a scanned PDF into a Word document results in unreadable, garbled, and uneditable text.
- Product
- PDF Converter
- Device & OS
- not provided
- Scenario
- Converting a scanned PDF document to an editable Microsoft Word format.
- Observed behavior
- The converted Word document contains garbled characters and text blocks that cannot be properly read or edited.
Ensure you have the clearest, highest-resolution version of the original PDF file, as poor scan quality is the most common cause of text recognition errors.
Disable OCR During PDF to Word Conversion
If your PDF already contains a hidden text layer, disabling Optical Character Recognition (OCR) prevents the software from misinterpreting the text and outputting garbled characters.
Many PDF converters try to force OCR on documents that do not need it. If the original document was created from a digital source rather than a flat image scan, it already has perfect text data. Turning off the OCR feature forces the converter to use the existing text layer.
Launch your PDF reader or conversion software (such as Adobe Acrobat) and open the problematic PDF file.
Navigate to the 'File' menu and select 'Save As' or 'Export To', then choose Microsoft Word as the output format.
Click on the 'Settings' or 'Preferences' button in the export dialog box. Locate the OCR (Optical Character Recognition) options and uncheck or disable them.
Save the file to your computer and open the new Word document to verify that the text is no longer garbled.

Improve Scan Quality and OCR Parameters
If your PDF is a flat image without a text layer, you must use OCR. Adjusting the recognition language and ensuring high scan quality will prevent garbled results.
Use WPS PDF for High-Accuracy OCR Conversion
WPS Office features an advanced, built-in PDF toolkit with powerful OCR capabilities, designed to accurately extract text from scanned PDFs into editable Word documents without garbled characters.
- 1. Open the scanned PDF: Launch WPS Office and open your scanned PDF document using the built-in PDF viewer.
- 2. Select PDF to Word: Navigate to the 'Tools' tab on the top ribbon and click on the 'PDF to Word' feature.
- 3. Enable OCR: If prompted by the conversion dialog, select the OCR option to extract text from the scanned images accurately.
- 4. Convert the file: Choose your desired save location and click 'Start' to generate a clean, highly editable Microsoft Word document.

Frequently Asked Questions
Why does my converted Word document look like random symbols?
This happens when the PDF converter attempts to read a low-quality scan using OCR, or when it misinterprets embedded custom fonts. The software tries to guess the characters but fails, outputting random symbols instead.
How do I know if I need to use OCR to convert my PDF?
Open your PDF file and try to highlight a specific sentence using your mouse. If you can select text character by character, you do not need OCR. If the entire page is selected as one large image box, OCR is required to extract the text.
Can I fix the garbled text directly in Microsoft Word?
If the text is entirely garbled, fixing it manually in Word is usually too time-consuming. It is much faster and more effective to adjust your OCR settings or use a higher quality PDF converter like WPS PDF to perform the conversion again.




