How to Change the OneDrive Storage Plan Country or Currency
Resolve issues with your OneDrive storage upgrade page showing the wrong currency after relocating by contacting Microsoft billing support for a region update.
Read more ›Login & Account Issues
Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
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13110 ResourcesFix Excel for iPad Sign-In Screen Frozen Issue
Learn how to fix the Excel for iPad sign-in screen frozen issue. Discover simple troubleshooting steps like resetting credentials, updating iPadOS, and reinstalling.
Read more ›Minimum License Required for Microsoft Intune Enrollment
Learn about the minimum licensing requirements for enrolling and managing shared Windows 10 Pro devices in Microsoft Intune, including BitLocker key backup.
Read more ›Fix Missing Create a Payload Button in Defender Attack Simulation
Learn how to fix the missing Create a payload button in Microsoft Defender Attack Simulation Training by verifying your Microsoft 365 E5 or Office 365 E5 licenses.
Read more ›How to Recover a Windows Laptop Locked and Removed from Microsoft Account
Learn how to regain access to a Windows laptop that was locked via Find My Device and removed from your Microsoft account by performing a system reset.
Read more ›How to Apply the Frontier Communications Employee Discount to Microsoft 365
Learn how eligible Frontier Communications employees can sign up for the Microsoft Workplace Discount Program and apply it to a Microsoft 365 Family subscription.
Read more ›Where to Buy an OEM License for Standalone Microsoft Office
Learn where to purchase an OEM license for standalone Microsoft Office for offline commercial deployment, and explore lightweight, account-free alternatives.
Read more ›Fix Password Rejected After Successful Reset in WPS
Learn how to troubleshoot and fix the issue where your newly reset password is rejected during sign-in. Clear your cache and verify your credentials easily.
Read more ›How to Fix Azure Directory Lockout After Removing Authenticator Account
Locked out of your Azure directory after removing your only Microsoft Authenticator account? Learn how to contact Microsoft Support to reset your MFA and regain access.
Read more ›Does Exchange Online Plan 1 Include OneDrive? Licensing Explained
Find out if Exchange Online Plan 1 or Plan 2 includes OneDrive access. Learn about Microsoft 365 licensing requirements and how to get cloud storage.
Read more ›Fix Microsoft Bookings Requiring Sign-In to Reschedule Appointments
Learn why Microsoft Bookings unexpectedly requires customers to sign in to manage or reschedule their appointments, and how to troubleshoot the access settings.
Read more ›Why Microsoft Project Plan 1 Is Unavailable for Your Personal Account
Learn why Microsoft Project Plan 1 cannot be purchased or trialed with personal Microsoft 365 accounts and discover solutions for accessing Microsoft Project.
Read more ›How to Recover a Microsoft Account Without Phone or Email
Learn how to recover your Microsoft account when you have lost access to your phone number and recovery email using the official account recovery form.
Read more ›How to Fix Azure Payment Method Address Error
Learn how to resolve Azure payment method address errors when adding a Visa or Mastercard. Discover troubleshooting steps and how to contact Microsoft billing support.
Read more ›Fix Microsoft 365 Phone Verification Issues for Réunion Island (+262)
Learn how to troubleshoot and fix Microsoft 365 phone verification and SMS MFA problems for Réunion Island (+262) country codes.
Read more ›How to Fix Office.com Request Blocked Error in Google Chrome
Learn how to troubleshoot and fix the request-blocked error when trying to access Office.com in Google Chrome, especially when it works normally in Firefox.
Read more ›Fix Microsoft 365 Family Subscription and Billing Issues
Resolve Microsoft 365 conflicting subscription status, canceled billing messages, and OneDrive storage limit errors by repairing Office or contacting support.
Read more ›How to Recover a Removed Microsoft 365 Email Alias and Subscription
Learn how to manage a removed Microsoft 365 email alias, locate your missing Office subscription, and understand Microsoft's account recovery policies.
Read more ›Keep working while you fix sign-in
Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.