How to Fix Office 365 E5 Phone Verification Errors 40315 and 40902
Encountering error 40315 or 40902 during Office 365 E5 setup? Learn why these phone verification security checks fail and how to contact Microsoft for a fix.
Read more ›Login & Account Issues
Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
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13110 ResourcesHow to Enable Auto-Expanding Archive for a Microsoft 365 Mailbox
Learn how to enable auto-expanding archiving for Microsoft 365 mailboxes to automatically increase your storage limits up to 1.5 TB.
Read more ›Can Microsoft 365 Accept a Domain Name with a Hyphen?
Learn if Microsoft 365 accepts custom domain names with hyphens and discover the step-by-step process to successfully add and verify your domain in the admin center.
Read more ›How to Fix Azure AD Error: Account Does Not Exist in the Tenant
Learn how to troubleshoot and resolve the Microsoft 365 Azure AD error stating your account does not exist in the tenant for work, school, or guest logins.
Read more ›How to Fix the Office 365 Terms of Service Banner Error
Learn how to resolve the Office 365 Terms of Service update banner error that prevents document editing and Outlook replies, and verify your subscription status.
Read more ›How to Fix Microsoft 365 Not Working After Payment Card Expires
Learn how to restore access to Microsoft 365 Family when your apps stop working due to an expired payment card, and troubleshoot installations taking too long.
Read more ›How to Fix Microsoft 365 Support Tickets Routed Through a Partner
Learn why your Microsoft 365 admin center only offers partner support and discover how to bypass it to request direct technical assistance from Microsoft.
Read more ›How to Access Windows Enterprise from Microsoft 365 A3 for Students
Learn how students with a Microsoft 365 A3 subscription can activate and use the Windows 10 or Windows 11 Enterprise features included with their school account.
Read more ›Fix Azure AD Guest User Sign-In Issues After Exchange Migration
Learn how to resolve Azure AD guest user sign-in problems after migrating from on-premises Exchange to Microsoft 365 by resetting their redemption status.
Read more ›How to Cancel Microsoft 365 and Xbox Free Trials on a New PC
Learn how to easily cancel your pre-installed Microsoft 365 and Xbox free trials on a new Windows PC to prevent unwanted automatic renewal charges.
Read more ›How to Find an Unknown Visual Studio Azure Subscription
Learn what to do if you receive a notification about an ended Visual Studio Azure subscription that does not appear in your Azure portal account.
Read more ›Where to Find ACH Payment Information for Azure Invoices
Learn how to find vendor ACH payment information, contact names, and direct email addresses for Microsoft Azure billing and accounts payable.
Read more ›How to Stop Microsoft from Asking Which Account to Use at Sign-In
Tired of Microsoft repeatedly asking whether you want to use a Work or Personal account? Learn how to fix this sign-in prompt by clearing saved credentials.
Read more ›How to Request a Tax Correction for a Renewed Microsoft Subscription
Learn how to request a tax correction or refund if your Microsoft subscription renewed with an outdated billing address. Find steps to resolve billing issues.
Read more ›How to Tell if You Are a Microsoft 365 Administrator
Learn how to check if your account has Microsoft 365 organization administrator privileges, understand the difference from local Windows admin rights, and access the Admin Center.
Read more ›How to Upgrade OneDrive Storage Without Buying Office Again
Learn how to easily upgrade your OneDrive storage space without having to repurchase Microsoft Office or a new Microsoft 365 subscription.
Read more ›Microsoft 365 Subscription Upgrade Charges and Plan Changes
Learn how Microsoft 365 subscription changes affect your billing and remaining time when upgrading from Personal to Family or changing from monthly to annual plans.
Read more ›Why Microsoft 365 Has 1 TB OneDrive But 50 GB Email Storage
Understand why Microsoft 365 separates your 1 TB of OneDrive cloud storage from your 50 GB Outlook email storage, and learn how to check your capacity.
Read more ›Keep working while you fix sign-in
Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.