How to Change an Azure or Microsoft Entra Administrator Password
Learn how to change or reset an Azure or Microsoft Entra administrator password, troubleshoot self-service password reset (SSPR) issues, and manage hybrid setups.
Read more ›Login & Account Issues
Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
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13110 ResourcesHow to Fix Missing OneDrive Referral Bonus Storage
Learn how to contact OneDrive support through the mobile app or web portal to request an account review and recover missing referral bonus storage.
Read more ›How to Exchange or Refund the Wrong Office 2021 Mac Version
Learn how to request an exchange or refund if you accidentally purchased Microsoft Office 2021 for Mac instead of Windows, and discover free cross-platform alternatives.
Read more ›How to Use Two Microsoft 365 Work Accounts Without Repeated Sign-Ins
Learn how to manage two Microsoft 365 work accounts simultaneously. Discover how to stop repeated sign-in prompts and open SharePoint files with the correct account.
Read more ›Is Visio Included in Microsoft 365 E5 Developer Subscription?
Find out if the Microsoft 365 E5 Developer subscription includes the Visio desktop application or only Visio for the web, and learn how to access your licenses.
Read more ›How to Fix Azure Email One-Time Password Not Received
Not receiving your Microsoft Azure email one-time password? Discover practical troubleshooting steps, from checking spam folders to verifying mail server settings.
Read more ›How to Remove a Former Microsoft Work Account Without Admin Access
Learn how to easily remove a former employer's Microsoft work account from Windows, Outlook, and your browser without needing administrator access.
Read more ›Tax Deduction Rules for Microsoft 365 Subscriptions in India
Learn how small businesses in India can manage tax deduction requirements for Microsoft 365 subscription payments and get help from the billing support team.
Read more ›How to Activate Microsoft 365 Subscription with No Product Key
Purchased a Microsoft 365 subscription but didn't get a product key? Learn how to activate Office using your Microsoft account's digital license.
Read more ›How to Fix Microsoft Store Region Error for ibisPaint
Learn how to resolve the Microsoft Store region error when purchasing ibisPaint Pro. Ensure your payment method, Windows region, and billing address match.
Read more ›How to Activate the One-Year Microsoft 365 Offer on an HP Laptop
Learn how to activate the free one-year Microsoft 365 subscription included with your new HP laptop using your Microsoft account or product key.
Read more ›How to Change a Profile Picture Managed by Your Organization
Learn what to do when your Microsoft 365 profile picture is managed by your organization. Discover how to request permission and update your photo through your IT admin.
Read more ›How to Create Dynamic Groups Based on Microsoft 365 License Type
Learn how to create Microsoft Entra dynamic groups based on Microsoft 365 license types by using the assignedPlans attribute instead of direct licenses.
Read more ›Does Exchange Online Plan 1 Add Mailbox Storage to Microsoft 365 Business Standard?
Learn if adding Exchange Online Plan 1 to Microsoft 365 Business Standard increases your mailbox storage, and discover how to upgrade to a 100 GB mailbox limit.
Read more ›How to Regain University Portal Access After Changing Phones (Authenticator Issue)
Learn how to regain access to your university portal when Microsoft Authenticator fails on a new phone and codes are unavailable on your old device.
Read more ›How to Fix Cannot Access Microsoft 365 Office Portal in China
Learn how to troubleshoot Microsoft 365 portal access issues in China. Discover solutions involving network tests, proxy settings, and alternative office suites.
Read more ›How to Upgrade Selected Users from Microsoft 365 Plan 1 to Plan 2
Learn how to selectively upgrade specific users from Microsoft 365 Plan 1 to Plan 2 in the Admin Center to increase their mailbox capacity to 100 GB.
Read more ›How to Check If Other Microsoft Accounts Are Registered Under Your Name
Learn how to find out if there are other Microsoft accounts associated with your name. Discover the official steps to contact Microsoft Support for account verification.
Read more ›Keep working while you fix sign-in
Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.