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How to Transfer Delve Profile Information to a Microsoft 365 Profile Card
Question details
Users need a way to transfer their profile details like projects, hobbies, and skills from Delve to the new Microsoft 365 Profile Card due to Delve's retirement.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Migrating user profile data to a new directory system before the retirement of Microsoft Delve.
- Observed behavior
- Currently, there is no obvious or automated way for users to migrate their existing Delve profile data directly to the new Microsoft 365 Profile Card system.
Before making any administrative changes, manually copy your essential Delve profile data (such as projects and skills) into a text document to ensure no personal information is lost during the transition.
Contact Microsoft 365 Support via Admin Center
Since there is no official automatic migration tool, reaching out to Microsoft Support is the recommended approach to find potential backend solutions or PowerShell scripts.
At present, Microsoft does not provide a built-in, automated tool for end-users to migrate their Delve profile data (projects, skills, interests) directly to the new Microsoft 365 Profile Cards. System administrators will need to intervene and request guidance from Microsoft.
Have your Microsoft 365 administrator log in to the Microsoft 365 Admin Center using their administrative credentials.
Click on 'Support' or 'Help & Support' located in the bottom right corner or the left-hand navigation pane.
Open a new support ticket asking the support team if there are any available migration options, APIs, or scripts to transfer Delve profile attributes to the Microsoft 365 Profile Card.
Manually Update Profile Card Information
End-users can manually copy their existing Delve information and paste it into their new Microsoft 365 profile settings.
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Frequently Asked Questions
When is Microsoft Delve being retired?
Microsoft has announced the retirement of Delve, urging users to transition to Microsoft 365 Profile Cards and other updated search and discovery experiences within the Microsoft ecosystem before it is fully deprecated.
Can I export my Delve profile data before it is deleted?
There is no native single-click export button for Delve profiles. Users are advised to manually copy their bio, projects, and skills to a document to ensure the data is not lost.
Will my documents shared in Delve disappear?
No, Delve does not store your documents; it only surfaces them from OneDrive and SharePoint. Your actual files will remain safely in their original storage locations and will still be accessible.
Who can edit my Microsoft 365 Profile Card?
Users can edit their own personal details (like 'About me' or 'Projects') if the IT admin allows it. However, certain fields like job title, department, and manager are managed directly by the organization's Azure Active Directory administrator.
