Others

How to Configure Different Keyword Sets for Viva Engage Communities

Maira Mehtab Sep 28, 2026 868 views

Question details

The user is looking for a way to apply different keyword monitoring sets to specific individual communities within Viva Engage, rather than using a single tenant-wide configuration.

Product: Viva Engage
Device & OS: not provided
Scenario: Setting up keyword monitoring alerts tailored to specific communities.
Observed behavior: Keyword settings currently apply uniformly across the entire tenant, and there is no visible option available to configure them separately for individual communities.

Before you start

Verify that you have Network Administrator or Global Administrator privileges in Viva Engage, as keyword monitoring configurations can only be accessed and managed by authorized admins.

Solution 1Recommended

Understand Tenant-Wide Keyword Monitoring Limitations

Viva Engage currently only supports tenant-wide keyword monitoring and lacks the functionality to assign specific keyword sets to individual communities.

At present, Viva Engage does not provide an out-of-the-box feature to assign different keyword sets to specific communities. Any keyword monitoring configuration you set up will automatically apply across your entire network tenant.

Because this is a known platform limitation, administrators who require granular, community-level keyword monitoring are encouraged to submit a feature request directly to Microsoft.

Review current keyword settings

Log in to the Viva Engage admin center, navigate to the Network Admin settings, and open the 'Monitor Keywords' section to view the active tenant-wide configurations.

Submit a feature request

Visit the official Microsoft Feedback Portal for Viva Engage. Submit a detailed suggestion explaining your use case for needing community-specific keyword monitoring sets.

Scope of Tracked Keywords: Keep in mind that adding a keyword to the monitoring list will track its usage across all public and private communities across the entire Viva Engage network.

Free Microsoft Office alternative

Boost Your Team's Productivity with WPS Office

While managing enterprise social networks like Viva Engage, you still need a robust productivity suite for your daily document creation. WPS Office provides a lightweight, comprehensive alternative to Microsoft Office, offering full compatibility with Word, Excel, and PowerPoint files without the heavy subscription costs.

1. Download the software: Visit the official WPS website to download and install the free WPS Office suite on your preferred device.
2. Open existing files: Easily open your existing Microsoft Word, Excel, or PowerPoint files with complete formatting retention.
3. Create and share: Utilize the built-in tools to create professional documents and seamlessly share them with your team.

Fully compatible with Microsoft Office formats (.docx, .xlsx, .pptx)Free and lightweight alternative to resource-heavy office suitesBuilt-in PDF editing and collaboration tools for sharing team documentsFamiliar, intuitive user interface that requires zero learning curve

microsoft office alternative - wps office

Frequently Asked Questions

Can I disable keyword monitoring for a specific Viva Engage community?

No, currently keyword monitoring in Viva Engage is a strict tenant-wide setting. It cannot be disabled, bypassed, or customized for individual communities.

Who has the authority to configure keyword monitoring in Viva Engage?

Only verified Network Administrators or Global Administrators can access, configure, and manage keyword monitoring settings within the Viva Engage admin center.

What happens when a monitored keyword is triggered in a post?

When a monitored keyword is used in any Viva Engage post or reply, an email alert containing a link to the conversation is automatically sent to the email address specified by the administrator.

Office Quick Solutions