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How to Manage Viva Engage Community Posts and Keyword Moderation

Elise Williams Oct 10, 2026 870 views

Question details

The user wants to know how to approve community posts before they are published or how to automatically block posts containing specific keywords in Viva Engage.

How to Manage Community Posts and Keyword Moderation in Viva Engage

Product: Microsoft Viva Engage
Device & OS: not provided
Scenario: Administrators need to enforce content security policies, moderate discussions, and restrict inappropriate terms in community posts.
Observed behavior: Viva Engage does not support pre-publish approval or automatic blocking of specific words; however, administrators can monitor keywords and manually delete inappropriate posts.

Before you start

Verify that you have network administrator privileges in Viva Engage, as standard community admins do not have access to the global Content and Security monitoring settings.

Solution 1Recommended

Set Up Keyword Monitoring for Notifications

Configure Viva Engage to track specific terms and alert administrators via email when those keywords are used in posts.

While Viva Engage does not allow for automatic blocking of posts containing specific words, network administrators can utilize the Monitor Keywords feature. This tool triggers an email alert, allowing you to review the flagged post and manually delete it if it violates community guidelines.

Access Network Administrator Settings

Open Viva Engage, click on the gear icon (Settings) in the navigation bar, and select the network administrator settings.

Navigate to Keyword Monitoring

In the admin menu, click on 'Content and Security' and then select 'Monitor Keywords'.

Add Keywords and Email Addresses

Enter the specific keywords or terms you wish to track into the monitoring list. Then, configure the designated administrator email address that should receive notifications when any of these terms are detected in a post.

Set Up Keyword Monitoring for Notifications

Moderation Limitation: Keyword monitoring does not prevent the post from being published. The post will remain visible in the community until an administrator manually deletes it.

Solution 2

Use Alternative Platforms for Approval-Based Moderation

If your organization requires strict pre-approval before posts are visible, consider shifting the conversation to a different platform.

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Frequently Asked Questions

Can I approve posts before they are published in Viva Engage?

No, Viva Engage does not currently support administrator approval for community posts prior to publication. All posts are published immediately, though administrators have the ability to delete them afterward.

Is it possible to automatically block posts containing inappropriate words in Viva Engage?

Automatic blocking of posts based on specific words is not supported. However, network administrators can use the 'Monitor Keywords' feature to receive an email alert when flagged words are used, enabling manual review and deletion.

How do I delete an inappropriate post in a Viva Engage community?

If you have community administrator rights, locate the post within the community feed, click the ellipses (three dots) menu located on the post, and select 'Delete' to permanently remove it from the network.

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