Fix Excel for Android Missing Print Scaling and Paper Size Options
Question details
The user needs to restore the missing print scaling and paper size options in Excel for Android on a Samsung Chromebook after restarts and different print commands did not help.
- Product
- Microsoft Excel for Android
- Device & OS
- Samsung Chromebook (Android/ChromeOS)
- Scenario
- Printing an Excel worksheet from the Android app with specific scale and paper size settings.
- Observed behavior
- The print dialog no longer shows scaling and paper size options, and restarting the app or Chromebook or using different print commands does not restore them.
Before troubleshooting, note the current Excel for Android version and build, and check whether any recent app or system updates were installed before the options disappeared. Also make sure the printer is powered on and connected to the same network or Chromebook.
Reinstall Excel for Android and check the version and build
Use this solution first when scaling and paper size options are missing after restarts, because app updates or corrupted installation files are common causes.
A failed or partially applied Excel update can remove print dialog options on Android. Reinstalling the app clears local app data and restores the standard print settings for many Chromebook users.
On the Samsung Chromebook, open Settings, tap Apps or Manage apps, then select Excel from the installed app list.
Tap Storage & cache or Storage, then tap Clear storage and Clear cache. Tap Force stop if available, then confirm.
Tap Uninstall, open the Google Play Store, search for Microsoft Excel, and tap Install. Sign in with your Microsoft account and allow the requested permissions.
Open Excel, tap the account or profile icon, choose Settings or About, and note the version and build. Compare it with the latest version listed in Google Play.
Open the worksheet, tap File or the three-dot menu, choose Print, and check whether Scaling and Paper size options appear in the print preview or printer settings.
Update Mopria Print Service and verify the printer driver
Use this solution when Excel still lacks scaling or paper size after reinstalling, because Android printing relies on Mopria and the printer driver.
Contact the printer manufacturer for Android print service limitations
Use this solution when the print options are still absent after reinstalling Excel and updating Mopria, because the missing options may be related to the printer service or Android compatibility.
Use WPS Office to Print Spreadsheets with Scaling and Paper Size Controls
When Excel for Android hides print scaling and paper size options, WPS Office provides a free, lightweight spreadsheet app that opens Microsoft Excel files and keeps your page layout workflow familiar. You can adjust scaling, paper size, and orientation from the WPS print dialog and continue working with .xlsx files without conversion.
- 1. Download WPS Office from Google Play: On the Samsung Chromebook, open the Google Play Store, search for WPS Office, and tap Install to download the free Office suite.
- 2. Open the Excel file in WPS Spreadsheet: Launch WPS Office, tap the file or folder icon, browse to the .xlsx or .xls file on the device or cloud storage, and open it in WPS Spreadsheet.
- 3. Set scaling and paper size before printing: Tap Tools or File, choose Print, and use the print preview dialog to set Scaling, Paper size, and orientation, then select the printer and print.
Frequently Asked Questions
Why does Excel for Android on my Samsung Chromebook no longer show scaling and paper size options?
The Excel for Android print dialog depends on the Android print service, Mopria Print Service, and the selected printer driver. A recent update, an outdated Mopria service, or a driver that does not expose page layout options can cause scaling and paper size to disappear even after restarting the app or Chromebook.
How do I reinstall Excel for Android without losing my files?
Open Settings > Apps > Excel, clear storage and cache, uninstall the app, then reinstall it from Google Play. Files saved to OneDrive, Google Drive, or local storage are not deleted by uninstalling the app, but you must sign back into the same Microsoft account to access them.
How do I update Mopria Print Service on a Chromebook?
Open the Google Play Store, search for Mopria Print Service, and tap Update if available. You can also open Settings > Devices > Printing and check the default print service for update or restart options.
Can WPS Office print Excel files with scaling and paper size options on Android?
Yes. WPS Office includes a spreadsheet app that opens .xlsx and .xls files, and its print dialog provides page layout options such as scaling, paper size, and orientation on supported Android devices.
When should I contact the printer manufacturer instead of troubleshooting Excel?
Contact the printer manufacturer if Excel for Android and Mopria Print Service are up to date but the scaling and paper size options are still missing. Provide the Excel version and build, Android/ChromeOS version, Mopria version, and printer model so the manufacturer can confirm Android print service support.
