How to Recover a Forgotten Microsoft 365 Password While Signed In
Learn how to reset a forgotten Microsoft 365 password even if you are signed in on one device. Discover the official account recovery steps to regain access.
Read more ›Login & Account Issues
Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
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13110 ResourcesHow to Fix Microsoft Account "Help Us Secure Your Account" Loop
Stuck in the Microsoft "Help us secure your account" loop? Learn how to bypass verification issues, recover your account, and regain access to your files.
Read more ›How to Manage Minecraft Education Commercial Subscription with a Personal Account
Learn how to manage or renew your Minecraft: Education Edition Commercial subscription when you only have a personal email and cannot access the admin center.
Read more ›How to Transfer Office Professional 2021 After a Computer Crash
Learn how to transfer and activate your Microsoft Office 2021 license on a replacement computer after a hardware crash, and how to spot unauthorized volume keys.
Read more ›What Happens When Downgrading Microsoft 365 from E5 to F3?
Learn the impacts of downgrading Microsoft 365 from E5 to F3, including changes to mailbox and OneDrive storage limits, and the loss of installed desktop apps.
Read more ›Fix Home Assistant Microsoft 365 Repeated Authentication Issues
Troubleshoot and fix the issue where Home Assistant repeatedly requests Microsoft 365 authentication after restart. Learn how to correctly configure Azure app registration.
Read more ›Can Microsoft Access Be Installed with Office LTSC Standard 2021?
Learn why Microsoft Access is missing from Office LTSC Standard 2021 installations and discover which license editions actually include the database application.
Read more ›Fix Student Office Account Cannot Edit Files in Desktop Office
Learn how to resolve the issue where your student Microsoft 365 account allows editing in Office for the web but restricts editing in desktop applications.
Read more ›How to Prevent Users from Signing In or Out of Microsoft 365 Apps
Discover how to handle users signing in or out of Microsoft 365 apps. Learn to use Conditional Access policies as a secure workaround for your organization.
Read more ›Fix Microsoft Authenticator Approval Loop on Outlook After Password Change
Stuck in a Microsoft Authenticator approval loop on Outlook for iPhone after a password reset? Learn how to troubleshoot MFA issues and find specialized help.
Read more ›How to Contact Microsoft Billing for an Inaccessible Project Subscription
Learn how to contact Microsoft billing support to cancel an inaccessible Microsoft Project subscription, stop recurring charges, and request a refund.
Read more ›How to Fix Domain Already Added to Another Microsoft 365 Organization Error
Learn how to resolve the Microsoft 365 error stating your domain is already added to another organization by verifying DNS ownership and contacting support.
Read more ›Does Microsoft Access 2016-2018 Require an Internet Connection?
Learn whether Microsoft Access 2016-2018 requires an internet connection to work, including activation rules for perpetual licenses and Microsoft 365 subscriptions.
Read more ›Fix Office Home and Student 2021 Already Installed on Another Device Error
Learn how to resolve the 'already installed on another device' error for Office Home and Student 2021 when moving your license to a new computer.
Read more ›Why Exchange Online Archives Have 50 GB or 100 GB Limits
Understand why your Microsoft 365 Exchange Online archive mailbox has a 50 GB or 100 GB storage limit, and learn how licensing impacts your storage capacity.
Read more ›Fix AZ-900 Exam Voucher Not Received After Azure Training
Did you not receive your AZ-900 exam voucher after attending the Microsoft Azure Virtual Training Day? Learn how to contact the correct support team for help.
Read more ›How to Fix Microsoft Account Support Emails Arriving in the Wrong Language
Learn how to fix the issue of receiving Microsoft account support emails in an unexpected language by updating your online regional and language profile settings.
Read more ›Fix Microsoft Account Advertising Preferences Keep Turning On
Learn how to permanently disable personalized ads, lock screen tips, and promotional notifications in Windows 11 when your Microsoft account advertising preferences keep turning back on.
Read more ›Keep working while you fix sign-in
Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.