Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
Learn why your new laptop's included Microsoft Home and Student requires a license for offline use, and discover how to activate desktop apps or find free alternatives.
Read more ›Unable to sign in to the Microsoft 365 Admin Center with a personal Outlook account? Learn how to access your tenant using the correct administrator credentials.
Read more ›Having trouble with Microsoft 365 Education account setup rejecting your phone number? Learn how to troubleshoot registration issues and contact Microsoft support.
Read more ›Learn how to easily download, print, or save a PDF copy of your Microsoft 365 Family subscription invoice and billing history from your Microsoft account.
Read more ›Learn what to do when your Microsoft 365 work or school account is blocked from sign-in. Discover steps to contact your IT administrator and regain access.
Read more ›Learn why assigning Exchange Online Plan 2 to a Microsoft 365 user doesn't increase primary mailbox size past 100 GB, and how to enable auto-expanding archiving.
Read more ›Learn how to access your Microsoft 365 or Outlook account when your authentication phone is unavailable. Discover alternative sign-in methods and admin reset steps.
Read more ›Learn how to remove your old school account licenses and sign in to Microsoft Office with a newly purchased personal account on your Mac.
Read more ›Learn how to find your new Microsoft 365 user ID and sign-in address after a username change. Get admin steps to manage active users and remove old domains.
Read more ›Learn how to resolve the issue where Office applications display a subscription-expired warning even when your Microsoft 365 Family subscription is active.
Read more ›Learn how to troubleshoot and fix issues when your Microsoft 365 Skype World Minutes cannot make calls. Discover steps to activate minutes and check eligibility.
Read more ›Learn how to manage, review, or cancel a Microsoft OneDrive storage subscription purchased through the Google Play Store using Google's billing system.
Read more ›Thinking about cancelling your Microsoft 365 subscription while travelling? Learn how it affects your OneDrive data, emails, and the exact steps to cancel safely.
Read more ›Learn if Microsoft Project for the web is included in your Microsoft 365 Education subscription and how to verify and assign project licenses for students.
Read more ›Learn how to investigate and resolve duplicate Microsoft Store charges and incorrect currency billing on your credit card by checking your order history and region settings.
Read more ›Learn if you can refund or upgrade Microsoft 365 Open Value licenses mid-term. Discover support options and alternatives for Microsoft Volume Licensing.
Read more ›Learn how to easily sign out of Microsoft Lens on iOS, Android, and Chromebook devices by managing your connected Microsoft Office app accounts.
Read more ›Learn how to stop persistent OneDrive offline access sign-in requests for removed work or school accounts by clearing cached settings and registry entries.
Read more ›Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.