How to Fix an Unauthorized Microsoft 365 or OneDrive Account
Learn why your Microsoft 365 or OneDrive account is showing an unauthorized deactivation error and discover how to check your subscription or recover files.
Read more ›Login & Account Issues
Short fixes for Office sign-in problems—account loops, MFA, multiple Microsoft accounts, Outlook login, and activation warnings.
Latest
13110 ResourcesFix Cached Credentials Have Expired When Opening Teams Files in Office
Learn how to troubleshoot and fix the 'Cached Credentials Have Expired' error when opening Microsoft Teams files in Office desktop applications.
Read more ›How to Use the Same OneDrive After Upgrading Microsoft 365 Plans
Learn how to manage your OneDrive files and avoid creating separate accounts when upgrading from Microsoft Apps for Business to Microsoft 365 Business Standard.
Read more ›How to Fix Unable to Redeem Microsoft 365 Offer on a New PC
Having trouble redeeming your pre-installed Microsoft 365 subscription on a new Windows 11 PC? Learn how to factory reset and activate your free offer successfully.
Read more ›How to Fix MSN Email Setup and Authenticator Problems on a New iPhone
Troubleshoot MSN email setup failures on a new iPhone, resolve Microsoft Authenticator verification limits, and fix empty Outlook mailbox issues on Apple devices.
Read more ›How to Change Credit Card and Billing Address for Microsoft 365
Learn how to successfully update your Microsoft 365 credit card and billing address for recurring subscriptions, and troubleshoot common payment method errors.
Read more ›How to Fix Organization Account Login Errors in OneDrive, Teams, and Office
Learn how to resolve organization account login issues, fix OneDrive error 1200, and troubleshoot Microsoft Teams sign-in problems by clearing cached credentials.
Read more ›How to Fix Intune MDM Enrollment Error 0x80180018
Learn how to resolve Intune MDM enrollment error 0x80180018 by assigning the correct Enterprise Mobility + Security or Intune licenses in the Microsoft 365 admin center.
Read more ›Fix Microsoft 365 Keeps Asking to Pick an Account in Excel
Resolve the Microsoft 365 sign-in loop where it repeatedly asks you to pick an account. Learn how to fix authentication issues for automated Excel tasks.
Read more ›How to Add Nonprofit Microsoft 365 Licenses to an Academic Tenant
Learn how to transfer or apply newly approved Nonprofit Microsoft 365 licenses to your existing Academic tenant by contacting Microsoft support.
Read more ›How to Buy Microsoft 365 Apps for Business in Vietnam
Learn how to purchase Microsoft 365 Apps for Business in Vietnam, including how to navigate regional tax exclusions and contact Microsoft sales support.
Read more ›Does Microsoft 365 A1 for Devices Support macOS?
Learn if Microsoft 365 A1 for Devices supports macOS. Find out how to install the desktop applications on Mac computers and verify system compatibility for schools.
Read more ›How to Add a Temporary Monthly Visio Subscription to Microsoft 365
Learn how to add a temporary monthly Microsoft Visio subscription to your existing Microsoft 365 plan, and how to cancel it later without affecting your main account.
Read more ›How to Install Microsoft Office Desktop Apps with an Education License
Find out if your Office 365 Education A1 license includes desktop apps and learn how to check your subscription or upgrade to an A3 license for local installation.
Read more ›How to Fix Constant Sign-Outs and Microsoft Family Account Issues
Resolve repeated Microsoft account sign-outs, missing privacy settings, and incorrect Microsoft Family restrictions on Windows with our step-by-step troubleshooting guide.
Read more ›How to Use Outlook with Office Home and Student 2019
Find out how to get and use Outlook with Microsoft Office Home and Student 2019, including purchasing standalone options or upgrading to Microsoft 365.
Read more ›How to Change the Currency of an Existing Microsoft Subscription
Learn how to change your Microsoft subscription billing currency after moving to a new country. Discover why regional OS settings don't affect billing.
Read more ›How to Recover Office Student Access After a University Email Change
Learn how to recover your Microsoft Office Student license when your university email address becomes inactive. Steps to check account domains and redeem product keys.
Read more ›Keep working while you fix sign-in
Download WPS Office free and open Word, Excel, PowerPoint, and PDF files locally while account issues are resolved.