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Cannot Pin Multiple Posts in Viva Engage All Company Community

Rana Garcia Sep 27, 2026 869 views

Question details

A community administrator is unable to pin multiple conversations in the All Company community, despite being able to do so in standard communities.

Cannot Pin Multiple Posts in the Viva Engage All Company Community

Product: Microsoft Viva Engage
Device & OS: not provided
Scenario: Attempting to highlight multiple important announcements by pinning more than one post in the All Company community.
Observed behavior: The system throws an error or prevents the action when trying to pin a second conversation in the All Company community, while standard communities allow multiple pinned posts.

Before you start

Verify that you have the correct administrative privileges for the Viva Engage All Company community and check if there is already a pinned post at the top of the feed.

Solution 1Recommended

Manage the Single Pinned Post Limitation

The All Company community currently restricts pinning to only one conversation at a time. To feature new content, you must manage your existing pinned post or request a feature update from Microsoft.

This behavior is a known compatibility issue or undocumented limitation specific to the All Company community in Viva Engage. Standard user-created communities support multiple pinned posts, but the All Company default community does not.

Unpin the current conversation

Navigate to the All Company community feed, locate the currently pinned conversation at the top, click the More Options (three dots) menu, and select 'Unpin conversation'.

Pin your new post

Once the previous post is unpinned, find the new conversation you want to highlight, click the More Options menu on that post, and select 'Pin conversation'.

Submit feedback to the Viva Engage forum

Visit the official Viva Engage feedback forum and submit a request to enable multiple pinned posts for the All Company community to help Microsoft prioritize this feature.

Open a Microsoft 365 support ticket

If this feature is critical for your organization's communication, ask your tenant administrator to open a formal support request through the Microsoft 365 admin center.

Manage the Single Pinned Post Limitation

Network Admin Limitations: Even users with Network Administrator or All Company Community Administrator roles cannot bypass this restriction until Microsoft updates the platform.

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Frequently Asked Questions

Why can I pin multiple posts in standard Viva Engage communities but not in All Company?

The All Company community is a specialized, default community within Viva Engage that has different structural configurations than user-created communities. Currently, this structure limits the feed to only one pinned conversation at a time.

Can a tenant administrator force multiple pinned posts in Viva Engage?

No. The limitation applies at the platform level, meaning that even users with global or tenant administrator permissions will receive an error when attempting to pin multiple conversations in the All Company community.

How do I replace a pinned post in the All Company community?

You must first unpin the existing conversation. Go to the pinned post, click the three-dot menu, and choose 'Unpin conversation'. After doing this, you can safely select 'Pin conversation' on a different post.

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