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Check AZ-900 Exam Retake Costs and Virtual Training Discount Rules

Aamir Naveed AkramAamir Naveed Akram Oct 23, 2026 869 views

Question details

The user is looking for clarification on whether they have to pay a retake fee for the AZ-900 exam and if a Virtual Training discount voucher can be reused.

AZ-900 Exam Retake Costs and Virtual Day Discount Rules
Product
Microsoft Azure Certification
Device & OS
not provided
Scenario
Planning to schedule a retake for the AZ-900 certification exam after a failed first attempt.
Observed behavior
Seeking confirmation on the validity of previously used vouchers from Microsoft Virtual Fundamentals Training for exam retakes.
Before you start

Before attempting to schedule a retake, locate your original exam registration email to review the specific terms and conditions attached to your discount voucher.

Solution 1Recommended

Review Voucher Policies and Contact Microsoft Certification Support

Vouchers obtained from Microsoft Virtual Fundamentals Training are typically single-use. You will need to verify the terms and contact Microsoft's dedicated support for confirmation.

Microsoft Office community forums are unable to assist with Azure certification billing or retake policies. You must use the dedicated Microsoft Certification Support channels for accurate information regarding AZ-900 exam fees.

1
Check original voucher terms

Open the email containing your Microsoft Virtual Fundamentals Training discount to read the usage policies. Most event vouchers are explicitly redeemable only once.

2
Visit the Certification Forum

Navigate your web browser to the official Microsoft Certification Support forum at trainingsupport.microsoft.com.

3
Submit a support query

Post your specific scenario regarding the AZ-900 retake fee to get official guidance and account-specific help from Microsoft support agents.

Review Voucher Policies and Contact Microsoft Certification Support
Important: If you used a voucher to schedule the initial AZ-900 exam, that voucher is generally considered spent and cannot be applied to a retake.
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Frequently Asked Questions

Can I reuse my AZ-900 free exam voucher if I fail the test?

Generally, exam offers and vouchers received through Microsoft Virtual Fundamentals Training events can only be redeemed once. Once they are used to schedule an exam, they cannot be reused for a retake.

Where should I ask questions about Microsoft certification exams?

You should direct all certification-related inquiries to the official Microsoft Certification Support forum (trainingsupport.microsoft.com) rather than general Microsoft Office community forums.

Is there a waiting period for retaking the AZ-900 exam?

Yes, Microsoft enforces specific retake policies. Typically, if you do not achieve a passing score the first time, you must wait at least 24 hours before you can schedule a retake.