'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Is Bing Chat Enterprise Included with Office 365 E3 or E5? Licensing Guide
Question details
The user wants to know if Bing Chat Enterprise is included with Office 365 E3 or E5 subscriptions, or if it requires a separate add-on purchase.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- An enterprise user or administrator is trying to determine license eligibility and pricing for Bing Chat Enterprise for their organization's tenant.
- Observed behavior
- Bing Chat Enterprise is unavailable for some users with Office 365 E3/E5 licenses, and there is confusion regarding the difference between Office 365 and Microsoft 365 enterprise plans.
Please note that Microsoft has rebranded Bing Chat Enterprise as Microsoft Copilot. You will need global administrator or billing administrator privileges to check your organization's licensing in the Microsoft 365 Admin Center.
Verify License Eligibility in the Microsoft 365 Admin Center
Check your current tenant subscriptions to see if Bing Chat Enterprise (Copilot) is included or if a standalone add-on needs to be purchased and assigned.
Office 365 E3/E5 and Microsoft 365 E3/E5 are different licensing products. While Microsoft 365 enterprise plans typically include Copilot with commercial data protection, traditional Office 365 E3/E5 plans may require a separate standalone add-on purchase of $5 per user per month.
Navigate to the Microsoft 365 Admin Center (admin.microsoft.com) and sign in with your administrator credentials.
In the left-hand navigation menu, click on 'Billing' and then select 'Licenses' to view your current subscriptions.
Click on your 'Office 365 E3' or 'Office 365 E5' subscription and review the list of enabled apps and services to see if Microsoft Copilot (formerly Bing Chat Enterprise) is listed.
If the service is not listed, navigate to 'Billing' > 'Purchase services', search for the Copilot or Bing Chat Enterprise standalone add-on, and complete the purchase for your required users.
Resolve Split Tenant Licensing Issues via Microsoft Support
Use this solution if you originally purchased Microsoft 365 E3/E5 but it incorrectly displays as separate Office 365 and Windows 10 licenses in your tenant, blocking access to AI features.
Simplify Your Work with WPS Office and Built-in AI
Navigating Microsoft 365 enterprise licensing and expensive AI add-ons can be complicated. WPS Office provides a lightweight, highly compatible alternative to Microsoft Office, complete with its own AI assistant to help you write, summarize, and analyze data efficiently without complex subscription tiers.
- 1. Download the Software: Visit the official WPS Office website and download the free software suite for your device.
- 2. Open Your Files: Launch WPS Office and seamlessly open your existing Microsoft Office documents, spreadsheets, and presentations.
- 3. Activate WPS AI: Click the WPS AI button located in the top ribbon to instantly start generating text, summarizing lengthy documents, or analyzing your data.
Frequently Asked Questions
Is Bing Chat Enterprise free for Office 365 E3 and E5 users?
Not necessarily. While fully integrated Microsoft 365 E3 and E5 plans generally include it, traditional Office 365 E3 and E5 plans may require a standalone add-on purchase, typically priced at $5 per user per month.
Why did Bing Chat Enterprise change its name?
Microsoft rebranded Bing Chat Enterprise to Microsoft Copilot to unify its AI offerings across all platforms and products, although the enterprise-grade data protection features remain intact.
Why does my Microsoft 365 E3 license show up as Office 365 E3?
This happens due to legacy tenant configurations or specific purchasing paths where the license is split into Office 365 E3 and Windows 10 Enterprise E3. You may need to contact Microsoft Support to update your tenant provisioning to gain access to newer AI features.
