SharePoint Document Issues

How to Add a Folder and Access Multiple Sites in SharePoint

Huda Qurayshi Oct 13, 2026 869 views

Question details

The user wants to know how to create a new folder in a SharePoint document library and how to navigate between multiple SharePoint sites.

How to Create a Folder and Access Multiple SharePoint Sites

Product: SharePoint
Device & OS: not provided
Scenario: Organizing files within a document library and navigating between different team sites across the organization.
Observed behavior: The user needs to properly structure document libraries with folders and access other SharePoint locations with the correct permissions without merging accounts.

Before you start

Ensure you have the necessary edit permissions for the SharePoint document library where you want to create a folder, and proper access rights for any other SharePoint sites you plan to visit.

Solution 1Recommended

Create a Folder in the SharePoint Web Version

Follow these steps to add a new folder to structure your files within a SharePoint document library.

Folders are a great way to group and manage files inside your SharePoint document libraries. You can create them directly from your web browser as long as you have the required edit permissions.

Open the SharePoint site

Sign in to your Microsoft 365 account and navigate to the specific SharePoint site where you want to organize your files.

Navigate to the document library

Click on 'Documents' or 'Shared Documents' from the site navigation menu on the left side of your screen.

Create a new folder

Click on the 'New' button located in the toolbar at the top of the library, and then select 'Folder' from the drop-down menu.

Name and save

Enter a descriptive name for your new folder in the prompt and click the 'Create' button.

Create a Folder in the SharePoint Web Version

Folder Created: The new folder will immediately appear in your selected document library, ready for you to upload or move files into.

Solution 2

Access and Navigate to Another SharePoint Site

Since SharePoint accounts cannot be merged, you must navigate between different sites using URLs or built-in navigation links.

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Frequently Asked Questions

Can I merge two SharePoint accounts into one?

No, SharePoint accounts cannot be simply merged into a single account. You must maintain separate access permissions for each site and switch between them, or use navigation links to jump from one site to another.

Why don't I see the 'New Folder' option in my document library?

You may not have the appropriate edit permissions for that specific document library. Alternatively, the site administrator might have disabled folder creation for that library. Contact your site owner to request the necessary access rights.

How can I quickly switch between multiple SharePoint sites?

You can bookmark the URLs of the sites you frequently visit in your web browser. Additionally, your administrator can add hub links to other sites directly in your primary SharePoint site's global navigation menu for easy switching.

Document & File Issues