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SharePoint Document Issues

How to Change SharePoint Hero Web Part Tiles in Narrow Layouts

Muhammad TalhaMuhammad Talha Oct 15, 2026 871 views

Question details

The user wants to adjust the number of tiles displayed in a SharePoint Hero web part, but the configuration option is unavailable.

How to Change the Number of SharePoint Hero Web Part Tiles
Product
SharePoint
Device & OS
not provided
Scenario
Attempting to change the number of tiles for a Hero web part that is placed inside a narrow one-third or one-half column section.
Observed behavior
The layout options to select the number of tiles are completely disabled or grayed out in the web part properties pane.
Before you start

Ensure you have the necessary site permissions to edit the SharePoint page, and verify that the page is currently in 'Edit' mode before attempting to modify web part properties.

Solution 1Recommended

Temporarily Move the Web Part to a Wider Column

Since SharePoint restricts tile settings in narrow sections, moving the Hero web part to a full-width or two-thirds column temporarily unlocks the layout options.

The inability to change the number of tiles is a layout limitation by design, not a permissions issue. The setting is automatically disabled to prevent formatting errors in smaller columns. By adjusting the layout in a wider section first, you can trick the system into keeping your desired tile count when moved back.

1
Enter Edit Mode

Click the 'Edit' button located at the top right corner of your SharePoint site page.

2
Move the Hero Web Part

Click and hold the 'Move web part' icon (the crosshairs) on the left side of the Hero web part, and drag it into a wider section, such as a full-width or two-thirds column layout.

3
Adjust the Number of Tiles

Click the 'Edit web part' button (pencil icon) to open the property pane on the right side of the screen. The option to choose the number of tiles should now be enabled. Select your preferred tile count (e.g., 1 tile).

4
Return to Original Column

Drag the Hero web part back to its original one-third or one-half column section. The configured number of tiles will remain saved despite the narrow layout.

5
Republish the Page

Click the 'Republish' or 'Save as draft' button at the top right of the page to apply your changes.

Temporarily Move the Web Part to a Wider Column
Workaround Applied: The selected number of tiles will stick even after moving the web part back to the restricted layout, effectively bypassing the visual limitation.
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Frequently Asked Questions

Why is the number of tiles setting disabled in the Hero web part?

SharePoint restricts the tile layout configuration based on the width of the column. When placed in narrow sections like a one-third or one-half column, the layout options are grayed out by design to prevent responsive design and formatting conflicts on smaller screens.

Can I use multiple Hero web parts on the same SharePoint page?

Yes, you can add multiple Hero web parts to different sections of the same SharePoint page by clicking the plus (+) icon and selecting 'Hero'. However, remember that each web part's layout settings will depend on the width of the specific column it is placed within.

How do I change a section's column layout in SharePoint?

While in Edit mode, click the 'Edit section' button (pencil icon) on the left side of the section you want to modify. A property pane will open on the right, allowing you to choose between One column, Two columns, Three columns, One-third right, or One-third left layouts.